About the role

The Business Development & Care Manager is responsible for growing the organisation through business development activities while ensuring high-quality care and support services are delivered to participants, clients, and stakeholders. The role combines relationship management, client acquisition, service coordination, staff leadership, and compliance oversight to support the organisation's strategic growth and operational excellence.

Key responsibilities

- Identify and pursue new business opportunities and referral pathways

- Build and maintain strong relationships with participants, families, support coordinators, allied health professionals, hospitals, and community organisations

- Promote the organisation's services through networking, marketing initiatives, and community engagement

- Develop strategies to increase participant numbers and service utilisation

- Monitor market trends and identify opportunities for service expansion

- Represent the organisation at industry events, meetings, and community forums

- Oversee participant intake, assessment, onboarding,



and ongoing support planning

- Ensure services are delivered in accordance with individual care plans and participant goals

- Monitor participant satisfaction and address concerns or complaints promptly

- Conduct regular reviews of participant progress and service outcomes

About you

- Diploma or Bachelor's qualification in Community Services, Disability, Nursing, Health, Business, or a related field

- Minimum 3 years' experience in disability, aged care, community services, or a similar sector

- Demonstrated experience in business development, client relationship management, or service growth

- Robust understanding of NDIS and person-centred care principles

- Excellent communication, networking, and stakeholder management skills

- Current Driver's Licence

- Current NDIS Worker Screening Clearance

- Current Working With Children Check (where applicable)

- Current First Aid and CPR certification

- Strong leadership and team management skills

📌 Business Developpment and Care Manager (Adelaide)
🏢 Centre Labour force
📍 Adelaide