Contract until end of December - Government Agency
Melbourne CBD Location - Hybrid Working Arrangement
Conduct Independent Reviews of Regulatory Decisions

We are seeking an experienced Senior Regulatory Review Adviser to join a Victorian Government regulatory organisation.

This role will focus on conducting independent reviews, assessing complaints and ensuring regulatory decisions are fair, consistent and compliant with relevant legislation. You will also play a key role in identifying opportunities to improve organisational processes and service delivery.

Key Responsibilities
Conduct independent reviews of regulatory decisions, ensuring compliance with legislation, policies and procedural fairness requirements.
Investigate and manage service-related complaints, reviewing case files and identifying opportunities for improvement.
Prepare formal findings, recommendations and responses to complaints escalated to external agencies and government bodies.
Work closely with internal stakeholders to improve complaint handling, decision-making processes and service standards.
Analyse review outcomes,



identify recurring issues and recommend improvements to policies, procedures and staff practices.

Key Skills and Experience
Relevant tertiary qualification in Law, with experience in regulatory investigations, litigation or administrative decision-making.
Solid understanding of administrative law, statutory decision-making and procedural fairness principles.
Demonstrated experience conducting internal reviews, managing complaints or undertaking complex investigations.
Excellent analytical, written communication and report-writing skills, with the ability to prepare transparent and well-reasoned decisions.
Robust stakeholder engagement skills, with experience working in government, regulatory bodies

What's in it for you:
Contract until end of December
Government Agency
Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Donal McCann on @talentinternational.com for a confidential discussion.

📌 Senior Regulatory Review Adviser Melbourne
🏢 Talent
📍 Melbourne