Rostering Officer - Full time

What we offer you
Comprehensive training and on-going support and training
Access to salary sacrifice benefits
Uniform that is well recognised within the industry
Rewards and loyalty gifts
Values-based culture & supportive team environment
A rewarding career in a continual growth industry
Prospects for further career development within the organisation
Free Italian language classes and cultural activities at Italian Language Centre (ILC) after 6 months.

About the Role
Responsible for all rostering and related administration duties
Managing a large number of daily rosters to ensure services are delivered according to clients' care plans
Organising and scheduling planned and unplanned leave
Recording and processing client cancellations
Liaising with clients regarding planned and/or changes to scheduled visits and provide clients with timely and relevant information regarding their service/s
Maintaining accurate, detailed and up to date information on support staff availability
Delivering a customer-focused approach

About you
Experience in scheduling a large volume of rosters
Ability to reschedule cover of unplanned changes in staff availability including sick leave, personal leave and emergency replacement




Advanced organisational / time management skills and ability to prioritise tasks.
Ability to thrive in a very rapid paced environment and work exceptionally well under pressure and within time restraints
Proven excellent Client service manner
Attention to detail and accuracy
Skilled communicator
Problem solver with valuable negotiation skills
Understanding of government subsidised in-home service programs
Knowledge of community based services is desirable
Ability to communicate in another language is highly regarded
Have a police certificate issued by the Australian Federal Police
Able to work in Australia without restrictions

About Co.As.It.

Co.As.It. Community Services has been supporting the community by providing in home care services and social connection activities for over 45 years. Recognised for delivering high quality services and placing its clients at the centre of care. Our philosophy of building relationships with our clients and our staff is at the forefront to all that we do. Individuals are recognised for their individuality, enabling them to make choices that support their independence.

To apply, please email your resume with a cover letter to @coasit.asn.au

📌 Rostering Officer Full Time Bilingual Lutwyche
🏢 Co.As.It. Community Services
📍 Lutwyche