Implementation and Operations Lead
Logistics Start Up Ever thought there has to be a better way to run freight? So did we, so we built it. We're an Australian logistics technology start-up founded by people who have spent their careers running freight operations. We're solving a problem every forwarder knows well and nobody has fixed. The platform is built, our first customer is going live and more are lined up behind them. We're keeping the detail under wraps for now. Shortlisted candidates will get the full story. The role This is a founding role, working directly with the founder. You'll take each recent customer from signed agreement to running smoothly on the platform, and keep them there. Lead customer implementations: understand how they work today, set the platform up around it, train their team and manage go-live Run day-to-day operations for live customers and fix problems before they have to ask Keep customers,



transport providers and our developers working together Test new features against real-world operations and say plainly whether they're ready Build the processes and playbook as we grow About you Freight forwarding background with solid FCL import and/or export experience CargoWise (CW1) experience highly regarded System savvy and quick to pick up current technology Comfortable juggling multiple stakeholders at once Self-starting and motivated. You'd rather build something than inherit it Project management or system implementation experience a big plus A solid industry network is a bonus Analytical mind-set and experience What's on offer
$100,000 to $110,000 plus super p.a.
A ground-floor role in a niche business with real momentum
Working directly with the founder, with a real say in how the business is built
Room to grow as the team does Hybrid working from Melbourne.

📌 Implementation And Operations Lead Melbourne
🏢 TRP Recruitment
📍 Melbourne