St Vincent's Hospital Sydney is seeking a Patient Experience Officer to join the Emergency Department on a permanent full time basis. The role focuses on enhancing the waiting experience for patients, communicating with triage staff, and coordinating care for patients and their carers.
You will implement strategies to welcome patients, address concerns, and escalate issues as needed. Robust customer service, excellent communication, and the ability to work across rotating shifts, including
📌 Emergency Department Patient Experience Lead Sydney
🏢 St. Vincent's Hospital Melbourne
📍 Sydney
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