Job Title: Experienced Sales Assistant – Fragrance & Candle Boutique
Location: Melbourne Royal Arcade
Job Type: [Full time/Casual]

About Us:
SOHUM is a boutique retailer specializing in perfumes, candles & home fragrance, offering a curated selection of premium Australian made fragrance products. Our mission is to create an inviting and sensory-rich shopping experience, helping customers find scents that elevate their spaces and style.

Role Overview:
We are seeking a passionate, customer-focused Experienced Sales Assistant to join our team. You will play a key role in delivering exceptional service, driving sales, and ensuring the boutique is presented to the highest standard at all times. Your product knowledge, retail experience, and flair for fragrance will help you build lasting relationships with customers.

Key Responsibilities:
Provide personalized customer service with expert advice on perfumes and candles
Achieve and exceed sales targets through confident selling techniques
Maintain impeccable visual merchandising and boutique presentation
Develop robust product knowledge to educate and inspire customers




Handle point-of-sale transactions with accuracy and efficiency
Maintain stock levels, replenishment, and daily procedures
Support with in-store promotions, events, and seasonal campaigns

Requirements:
Minimum 2 years of retail sales experience, preferably in a similar setting
Passion for fragrances, home ambiance, and premium products
Excellent interpersonal and communication skills
Skilled demeanor
Ability to work in a personalized, customer-facing environment

What We Offer:
Fantastic Staff discounts
Ongoing training and product education
A supportive and inspiring environment

If you are enthusiastic, knowledgeable, and love creating memorable customer experiences, we’d love to hear from you!

Ability to commute/relocate:
Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
Point of Sale (POS) software: 1 year (Preferred)
Working towards sales targets and KPIs: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Authorisation:
Australia (Preferred)

Work Location: In person

📌 Retail Sales Assistant Melbourne
🏢 SOHUM
📍 Melbourne