27 Oct
|
Coleambally
|
Melbourne
27 Oct
Coleambally
Melbourne
Coleambally is seeking a Customer Service Lead to oversee the CS team, ensuring high-quality service across orders, enquiries, and issue resolution. You will manage escalation, ticket flow, and KPI/SLA adherence while collaborating with logistics, finance, and operations to improve processes.
The role demands solid leadership, stakeholder management, and experience with ERP systems and ticketing tools. In office Melbourne location with emphasis on continuous improvement.
📌 Customer Service Team Lead — Elevate Service Melbourne
🏢 Coleambally
📍 Melbourne