27 Oct
|
Super Taco
|
Melbourne
27 Oct
Super Taco
Melbourne
About us
Super Taco is a tiny, vibrant taquería on Crossley Street in the Melbourne CBD, inspired by the taquerías and street carts of Mexico City. It's small and built around fresh tortillas, four tacos made to order, an open kitchen, the salsa bar, and the connection between staff and guests.
About the role
The host at the front counter is the first and last thing every guest sees. You'll welcome people in, take their order, keep them in the loop while the kitchen cooks, call their name inside and then outside, assist the chefs in handing over their food and explain the salsa. When it's busy, you set the mood for the whole room.
Key responsibilities
Greet everyone who walks in and try to remember faces and names
Take orders and payments on Square, accurately and at pace
Know the menu well and deliver it at the appropriate pace: explain the fillings, cooking processes, allergies, key ingredients and flavours, the salsa bar, and steer first-timers
Handle dietary questions with confidence
Give honest wait times when ordering in the lunch and dinner rush
Call names clearly and check on anyone who's been waiting a while
Keep the counter and the kitchen in step, so orders go out in sequence and nothing is missed
Ensure no guest gets cold plates of food and prioritise the customer who's food is ready and waiting
Serve beer, frozen cocktails and soft drinks under RSA rules, and restock fridges during busy service
Check ID, refuse service when needed, and keep drinks within the permitted area
Assist the chefs with keeping the salsa and toppings bar stocked and clean
Explicit and wipe tables inside and outside
Help with washing up and stacking the dishwasher with glass in the back kitchen as required
Help with opening and closing, setting up tables and chairs, napkins etc, and packing away etc.
Handle complaints calmly, fix what you can and pass on feedback
About you
Warm, genuine and calm under pressure
You love tacos and people and want the best experience for everyone who enters
Counter or front-of-house experience in a busy venue
A current Victorian RSA certificate, or willingness to get one before starting
Reliable, on time, and very happy to work Saturdays
Experience with Square or a similar POS (nice to have)
Spanish, or a real interest in Mexican food and culture (nice to have)
Food Handler training (nice to have)
Advantages
Tacos every shift
An open, small team where you'll learn about the FOH and BOH
Progression: grow as the business grows
📌 Front Counter Host Melbourne
🏢 Super Taco
📍 Melbourne