Join Our Team - Reception / Administration Assistant

Specialist Medical Practice | Supportive Team | Patient-Focused

Melbourne Oncology Group is a busy, well-established specialist medical oncology practice seeking a friendly, organised and professional Reception / Administration Assistant to join our team.

We pride ourselves on providing patient-centered care and fostering a supportive, team-oriented work environment. Our administration team plays an key role in supporting our clinicians, ensuring a positive patient experience and keeping the practice running smoothly and efficiently.

The friendly face and organisational backbone of our practice

This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering a calm, welcoming experience for patients while supporting broader administrative functions.

Key responsibilities include:
Providing friendly and qualified reception services,



including greeting patients and managing enquiries
Managing phone calls, emails and incoming correspondence
Scheduling appointments and managing clinic schedules
Processing billing and payments
Supporting doctors and the admin team with day-to-day administrative tasks
Maintaining accurate patient records and confidentiality

You will bring:
Previous experience in medical reception or administrative support (preferred but not essential)
Experience using Xestro practice management software would be highly regarded, although not essential
Excellent communication and interpersonal skills
Attention to detail
A warm, skilled approach with patients and colleagues
Confidence using practice management systems (or willingness to learn)

Full-time preferred, however applicants available 4 days per week may be considered.

📌 Reception / Administration Assistant Medical Melbourne
🏢 Melbourne Oncology Group
📍 Melbourne