Customer Care Specialist: Tech Savvy Problem Solver Melbourne

Customer Care Specialist: Tech Savvy Problem Solver Melbourne

27 Oct
|
Kogan
|
Melbourne

27 Oct

Kogan

Melbourne

Kogan.com is seeking customer-focused team members to join its Melbourne-based Customer Care team. You will resolve escalated queries using Salesforce and SAP, support customers via email and phone, and process refunds and replacements with accuracy and empathy.

You'll collaborate with freight carriers, work with internal teams to improve the customer experience, and stay updated on products. The role supports onboarding for overseas agents and offers a energetic, quick-paced setting.

📌 Customer Care Specialist: Tech Savvy Problem Solver Melbourne
🏢 Kogan
📍 Melbourne

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