About the role

BTYT Group Pty Ltd, trading as Sushi Hills, is an established sushi takeaway business located in Pennant Hills, NSW. We are seeking an experienced Retail Manager to oversee our daily store operations, manage staff and inventory, drive sales performance and maintain high standards of customer service and food retail operations.

Key responsibilities
Manage the overall retail operations of the store, including opening and closing procedures
Review and manage the range of sushi and takeaway menu offerings based on customer preferences, sales trends and demand, while maintaining appropriate product availability and customer service standards
Set, monitor and achieve sales targets, and analyse sales and trading reports to identify opportunities
Recruit, train, roster, supervise and evaluate store staff, including counter and kitchen staff
Plan and manage stock levels, supplier orders, deliveries and inventory control to ensure product availability, freshness and minimal wastage
Develop and implement product display, pricing and promotional strategies to improve sales and customer satisfaction
Manage supplier and vendor relationships, and negotiate pricing and delivery terms
Prepare and manage the store budget,



control costs and monitor profit margins
Oversee cash handling, POS operation and daily financial reconciliation
Handle customer enquiries, feedback and complaints to a high standard

About you
2–3 years of relevant experience in retail management, store management or a similar supervisory role, preferably within food retail, takeaway or hospitality operations
Proven record of achieving sales targets and leading a team
Strong knowledge of inventory management, merchandising and POS systems
Solid financial, budgeting and reporting skills
Excellent communication, leadership and problem-solving skills
Ability to work flexible schedule, including weekends and public holidays
Proficiency in Microsoft Office and retail or inventory management software
Diploma or higher qualification in Business, Management, Hospitality, Retail or a related field

Advantages
A supportive, friendly team workplace
Opportunities for career development as the business grows

About us

BTYT Group Pty Ltd, trading as Sushi Hills, is an established sushi takeaway business located in Pennant Hills, NSW.

📌 Retail Manager Pennant Hills (Australia)
🏢 BTYT GROUP
📍 Australia