Finer Power Transmissions is seeking an experienced Branch Operations Manager to lead our Smithfield NSW branch.
This is a hands-on leadership role across internal sales (customer service), warehouse operations, stock control and people management. You’ll lead the branch team while remaining actively involved in the day-to-day operation.
Importantly, this is not a purely office-based management position. You’ll be expected to lead from the front, answering customer calls, assisting with enquiries, quotations and orders, supporting the internal sales team, and getting hands-on in the warehouse when required to keep the branch running smoothly.
Key Responsibilities
Lead and support the internal sales and warehouse teams
Answer customer calls and provide hands-on internal sales (customer service) support
Oversee quotations, order processing and customer enquiries
Manage day-to-day office and warehouse operations
Maintain accurate inventory, stock control and order fulfilment
Monitor branch performance, expenses and key operational KPIs
Maintain WHS, company procedures and a secure workplace
Resolve customer, stock and operational issues
Help identify opportunities to improve sales and branch performance
About You
We’re looking for a practical manager who leads from the front and is comfortable working across both the sales office and warehouse.
Ideally, you will have:
Experience in bearings, mechanical power transmission, industrial supplies or a similar trade workplace
Previous branch, operations or team management experience
Strong internal sales (customer service) and B2B experience
Confidence speaking with customers and handling enquiries and quotations
Good knowledge of stock and warehouse operations
Strong organisational and people-management skills
Experience with ERP or inventory systems
Microsoft Outlook, Excel and Word skills
A forklift licence and NetSuite (ERP) experience would be advantageous.
Why Join Finer Power Transmissions?
Established Australian family-owned business
Specialist bearings and power transmission industry
Genuine responsibility and autonomy over branch operations
Varied role across leadership, internal sales and warehousing
Full time Monday-to-Friday 8am-5pm position based in Smithfield NSW
If you know the bearings and power transmission industry and enjoy being involved in the day-to-day running of a branch, we’d like to hear from you.
📌 Nsw Branch Operations Manager Smithfield (Australia)
🏢 Finer Power Transmissions
📍 Australia
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