Garden Village is a premier aged care, community service and retirement living provider located in the coastal hub of Port Macquarie. Garden Village has supported our community for over 45 years and is recognised as an industry leader.

As a Customer Service Officer, you will be the welcoming face of Garden Village. Bring your outstanding customer service skills and passion for helping others to support our aged care community. This casual role offers flexibility and the opportunity to provide leave coverage across the team, making it ideal for someone who enjoys a diverse role and working in a supportive setting.

You will warmly welcome residents, clients and visitors, ensuring they feel valued and supported from the moment they arrive. Duties include answering and triaging phone calls, coordinating courier deliveries and mail distribution,



assisting with Village functions and providing administrative support to the Garden Village Executive Team. Flexibility, reliability and a positive, team-focused approach are essential to succeed in this role.

The ideal Candidate will bring to the role:
Excellent Customer service skills
Excellent verbal and written communication skills
The ability to problem solve and multi-task with confidence
Sound knowledge of Windows and MS Office applications and a willingness to learn
Relevant training and experience in administration in a quick-paced environment – ideally in a health or aged care setting.

📌 Customer Service Officer / Receptionist Port Macquarie
🏢 Garden Village Port Macquarie
📍 Port Macquarie