James Harper / Hardy Amies is a modern menswear brand specialising in refined casual wear, contemporary tailoring, and premium suiting. We are currently seeking a Senior / Experienced Retail Sales Associate to join our team at DFO Moorabbin.
This role is suited to someone with robust retail sales experience who understands the importance of customer service, styling, and driving sales performance. Experience in men's fashion or suiting will be highly regarded.
About the Role
As a Senior Retail Sales Associate at James Harper / Hardy Amies, you will play an important role in delivering an elevated shopping experience while contributing to store sales performance. You will work closely with customers who value quality, fit, and styling advice, particularly across menswear and suiting.
This role requires someone confident on the shop floor who can engage customers, drive sales, and represent the James Harper / Hardy Amies brand professionally.
Key Responsibilities
Deliver exceptional customer service with a strong focus on sales
Provide styling advice and product knowledge across menswear and suiting
Drive sales and contribute to achieving individual and store KPIs
Engage customers confidently and convert walk-in traffic into sales
Upsell and cross-sell to maximise transaction value
Build robust customer relationships to encourage repeat business
Maintain high standards of visual merchandising and store presentation
Assist with stock processing, replenishment, and day-to-day store operations
What We're Looking For
Minimum 4+ years fashion retail sales experience specifically required
Experience in menswear or fashion retail preferred
Strong sales ability with confidence engaging customers
Excellent communication and interpersonal skills
A genuine interest in men's fashion, fit, and styling
Ability to work in a fast-paced retail environment
Reliable availability including weekends and peak trading periods
A proactive attitude with strong attention to detail
Valid Australian work visa or working rights required
What We Offer
Competitive pay rates
Generous staff discounts on premium menswear and suiting
A supportive and sales-focused team setting
Ongoing product and sales training
Prospect to grow within an established menswear brand
If you are an experienced retail professional who enjoys sales, styling, and helping customers look their best, we'd love to hear from you.
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