✅ Do you have 5+ years' Business Analysis experience within a digital agency, consultancy, or technology services environment?
✅ Have you led client workshops and translated business needs into requirements, user stories, and digital solutions?
✅ Do you have experience delivering websites, CMS, DXP, eCommerce, or other customer-facing digital platforms?
If yes, we'd love to hear from you.
Overview
Our client is an established digital consultancy delivering complex websites, digital platforms, customer experience solutions, and digital transformation initiatives for a diverse portfolio of enterprise clients.
We're seeking a Digital Business Analyst to join a growing delivery team, working across discovery, solution design, requirements definition, delivery, and optimisation.
You'll collaborate with clients, architects, designers, developers, and project managers to ensure solutions address real business challenges while delivering outstanding digital experiences.
Key Responsibilities
Lead discovery workshops and stakeholder engagement sessions
Gather, analyse, and document business and functional requirements
Create user stories, acceptance criteria, process flows, and BA artefacts
Work closely with UX, development, and delivery teams throughout project delivery
Support Agile ceremonies, backlog refinement, and UAT activities
Contribute to project scoping, proposals, and pre-sales initiatives
Technical Requirements




5+ years' Business Analysis experience
Digital agency, consultancy, or technology services background
Robust stakeholder management and workshop facilitation skills
Experience working in Agile delivery environments
Knowledge of digital customer journeys, websites, CMS platforms, and web applications
Excellent communication and requirements documentation skills
Desired Experience
Optimizely or other enterprise DXP platforms
CMS implementations and migrations
eCommerce platforms
API and systems integration projects
CRM, analytics, identity, and marketing technology integrations
Digital transformation initiatives
AI-enabled digital experiences
Why This Role?
Work on complex digital and transformation projects
Collaborate with cross-functional teams and enterprise clients
Exposure to modern digital platforms, integrations, and AI initiatives
Opportunity to influence solutions from discovery through delivery
What's On Offer?
Competitive salary package with performance incentives
Ongoing training and career development
Collaborative and supportive team culture
Exposure to enterprise-scale digital projects
If you're a client-facing Digital Business Analyst with strong digital delivery experience and enjoy solving complex business problems, apply now.
We'd love to discuss how this opportunity aligns with your experience and career goals.

📌 Digital Business Analyst (New South Wales)
🏢 Wow Recruitment Idibu
📍 New South Wales