The focus of this role is on achieving the best possible outcomes for injured employees while reducing the financial, operational and compliance impact of workplace injuries.
Key responsibilities include designing and rolling out proactive injury management strategies, driving sustainable return-to-work outcomes, shortening claim durations and lowering costs, lifting rehabilitation performance, and ensuring compliance with relevant legislation and regulatory obligations.Key DeliverablesDevelop and lead the national rehabilitation and injury management strategyEstablish a high-performance injury management framework aligned to business objectivesDrive continual improvement in injury management systems, processes and outcomesProvide expert advice and guidance to senior leaders on rehabilitation, return-to-work and workers' compensation mattersBuild organisational capability in injury prevention, early intervention and work capacity managementDrive measurable reductions in workers' compensation premiums and claims costsIdentify and implement initiatives that reduce injury-related business disruptionAnalyse injury trends, claim performance and financial impacts to develop improvement strategiesPrepare executive reporting on claim liabilities, cost trends, return-to-work performance and key risksEnsure rehabilitation programs deliver robust commercial outcomes while maintaining employee care and supportOversee the management of all workers' compensation claims nationallyDrive reductions in claim costs,



claim durations and lost time injuriesManage relationships with insurers, rehabilitation providers, legal representatives, medical practitioners and regulatory authoritiesLead complex, high-risk and high-cost claims to achieve optimal outcomesEnsure robust governance and oversight of claim management activitiesLead the development and implementation of effective return-to-work programs across all sitesPromote early intervention strategies to maximise recovery and return-to-work outcomesEnsure compliance with all state-based workers' compensation, rehabilitation and return-to-work legislationMaintain national standards, policies and procedures for injury management and rehabilitationMonitor legislative changes and implement required organisational responsesExperience and Qualifications10+ years experience in workplace rehabilitation, injury management and return-to-work leadershipRelevant tertiary qualification in Rehabilitation, Occupational Therapy, Physiotherapy, Nursing, Exercise Physiology, Human Resources, Workplace Health & Safety or related disciplineAdvanced knowledge of workers' compensation legislation across multiple Australian jurisdictionsProven ability to improve return-to-work outcomes and reduce claim costsStrong stakeholder engagement and negotiation skillsDemonstrated experience managing complex workers' compensation claimsExperience leading geographically dispersed teamsRelocation support offered for interstate applicants.
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📌 Head Of Rehabilitation (Brisbane)
🏢 Sharp & Carter Brisbane Professional
📍 Brisbane