Help protect victims' rights through practical administration and project support.Support work that gives victims a voice in Victoria's justice system.Build your skills across complaints, investigations and victim consultation.Bring your strengths to varied, meaningful work that supports fair treatment.Fixed-term, full-time role until 30th June ****, earning $100,894 - $114,476 per year, plus super.About This RoleHelp protect victims' rights through practical administration and project support.Support work that gives victims a voice in Victoria's justice system.Build your skills across complaints, investigations and victim consultation.Bring your strengths to varied, meaningful work that supports fair treatment.Fixed-term, full-time role until 30th June ****, earning $100,894 - $114,476 per year, plus super.What You Will DoAs victim engagement support officer, you will help teams support victims and check how agencies uphold their rights.
You will help the Victims of Crime Commissioner's office keep work on track.You Willprepare clear letters, reports, briefings and records for complaints, investigations and consultationorganise meetings, prepare materials and follow up actions across teamsresearch issues and gather relevant information to help progress workprovide respectful support that recognises victims' needs, experiences and the effects of traumaimprove tools, records and work processes to help teams provide timely services.About YouYou do not need a mandatory qualification.
You will ideally hold a relevant tertiary qualification.You Should Also Haveexperience in administration,



operations or client support within a service settingskills in case management and electronic document systemsthe ability to work independently and with others, adapt to changing needs and solve problemsclear communication and listening skills to handle difficult conversations and respect people from diverse backgrounds.To learn even more about this role, please read the position description.
If you have any further questions, feel free to email Bridget Dixon at .
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.
Learn more about our Aboriginal workforce strategy.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.Important InformationChild safe statement of commitmentThe Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly workplace for all children and young people we have contact with, deliver services to, or are impacted by our work.
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📌 Victim Engagement Support Officer (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne