People Operations Manager (Melbourne)

People Operations Manager (Melbourne)

26 Oct
|
Glitch Productions
|
Melbourne

26 Oct

Glitch Productions

Melbourne

About UsGlitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on YouTube.
Our channel has over 23 million subscribers, tens of millions of views per episode and is still growing strong.
Our studio is filled with incredibly talented and passionate artists that are determined to change the way animation is produced and treated in the industry.
Our biggest IP; The Amazing Digital Circus, has amassed over 350 million views on the pilot alone and we have a lot more still to come.
We are growing quickly, with team members across Australia, the US, Canada and beyond.Role InformationGlitch Productions is looking for a People Operations Manager to build the systems, data, and automation that let our People team scale with the company.
This role suits someone who is highly detail oriented, comfortable owning HR technology end to end, and energised by turning manual processes into clean, reliable workflows.Your first big priority will be leading our implementation of Deel as our global HRIS: configuring it, migrating our employee data, connecting it with payroll, Ashby and Airtable, and getting every employee and manager confidently using it.You will report to the Global Head of People and Culture and act as the operational backbone of the People function, from HRIS ownership to employee lifecycle processes to workforce data and reporting.
You will work closely with our People Partners.
They focus on managers, employee relations and team needs; you make sure the systems, processes and data behind them work.What success looks like in your first 6 monthsDeel is live and adopted as our single source of truth for employee data, with clean, accurate recordsOnboarding and offboarding run as consistent, largely automated workflows in every country we employ inTeam members move smoothly onto our own employing entities as we establish them in new countriesLeadership relies on regular, accurate people reporting (headcount, turnover, hiring progress) to make decisionsOur core People processes are documented so they do not rely on any one personYour Duties Will IncludeEmployee Lifecycle and ExperienceOwn the end to end employee lifecycle processes (onboarding, transfers, promotions, off-boarding) so every employee has a consistent experience wherever they are basedAct as a first point of contact for employee queries related to systems, policies, and processes, and know when to bring in the relevant People PartnerContinuously improve the employee experience by identifying friction points and fixing themData & SystemsOwn the implementation, configuration,



and ongoing administration of Deel as our HRIS, including its LMS and headcount planning modulesBuild and maintain automated workflows across HR systems and Airtable to reduce manual admin and improve data accuracy, and find recurring manual tasks to automateMaintain workforce data integrity and produce reporting and analytics that inform decisions across the businessPartner with Finance and IT on system integrations (EOR, benefits, and Ashby our ATS)Manage HR system access, permissions and data privacy controls so sensitive employee information is handled appropriatelyGlobal HR OperationsOversee operational HR delivery across every country we employ inManage mobility, immigration and international employee movesManage our employer of record (EOR) relationships and support transitions onto our own entities as they are establishedKeep employment documentation, policies and compliance requirements current in each country, partnering with our legal and payroll providersContribute to regional and global People projectsKeep performance cycles, engagement surveys, compensation reviews and levelling calibrations on scheduleDocument our processes so they don't rely on any one personCulture & DevelopmentSupport performance management cycles, including scheduling, documentation, and data trackingHelp coordinate learning and development initiatives, including manager training and track completion and impactContribute to a healthy, transparent company culture through clear, well-organised processes and communicationRequirementsProven experience leading an Deel HRIS, LMS and Workforce planning implementation end to end in a growing organisation of roughly 200 to 1,000 peopleExperience running HR operations across multiple countries, ideally including Australia, the US and CanadaStrong working knowledge of Airtable, including building bases, automations, and dashboards for HR use casesA high level of attention to detail and comfort working with sensitive, accurate dataA data-driven approach, using people insights and metrics to inform decisions and measure impactStrong organisational and project management skills,



able to manage multiple workflows at onceClear written communication and good judgement on when to elevateWho This Role Is ForSomeone who likes making things run smoothly and predictablySomeone who can spot manual work and wants to automate itSomeone who is comfortable building process where there isn't one yetSomeone who wants to own the employee lifecycle end to endBonus SkillsExperience working with employer of record (EOR) providers and visa or immigration processesExperience in the media, entertainment, or creative industriesFamiliarity with people analytics tools or reporting dashboardsAn understanding or experience with the arts, animation, gaming, and/or 'internet nerd' culture.What We OfferCompetitive salary and package commensurate with experienceA flexible environment with opportunities for hybrid work.A fun office environment where individual input is valued.Regular work functions and free entry to conventions and events.Close to public transport in the heart of Parramatta and Melbourne CBD.Regular company breakfasts/lunches.A diverse team that values independent input and career development.Access to an Employee Assistance Program (EAP), confidential mental health and well being support, for you and your familyOur valuesPassionFirst and foremost, every team member has a passion for the work we do and why we do it.
It's what allows us to contribute our creative energy, pitch current concepts, and give everything we make a personal touch that resonates with our fans.InnovationFrom cobbling together sets in a living room, to inventing new pipelines using breakthrough technology, we have always had a focus on innovation and new ideas.
We always try to push the boundaries of our industry and keep things fresh and exciting for both the team and our audience.TeamworkAnimation takes a big team of incredibly talented people and everyone is always ready to pitch in and lend a hand.
We believe that our diversity and range of skills are what allows us to create works none of us could do on our own.IntegrityOur integrity is the heart of our core mission.
It's what allows us to do right for our projects and for each other.At Glitch Productions, we're passionate about fostering a diverse and inclusive workplace that reflects our values as a creative studio.We hire based on skills, passion and potential, and celebrate the diverse perspectives that make our team stronger.
We welcome people of all races, genders, sexual orientations, gender identities, ages, educational backgrounds, abilities, and experiences.Simply put, if you're a good person and share our passion for animation, we want to hear from you!
#J-*****-Ljbffr

📌 People Operations Manager (Melbourne)
🏢 Glitch Productions
📍 Melbourne

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