Shape how Australians experience KFC across our digital channelsBring bold creative campaigns and iconic menu favourites to life onlineFlexible hybrid working arrangements and a collaborative team cultureAt KFC, we're passionate about creating food and brand experiences that Australians crave.As our Brand Manager – eCommerce, you'll play a key role in bringing the KFC brand to life across our digital channels, making sure every customer experience looks, sounds and feels unmistakably KFC.Reporting to our Head of eCommerce, you'll bring together creativity, consumer insights and commercial thinking to deliver engaging digital experiences that drive sales and strengthen our brand.
Working closely with our eCommerce, Marketing and Technology teams, along with agency partners, you'll bring campaigns, promotions and our iconic menu favourites to life online.A DAY IN THE LIFE OF OUR BRAND MANAGER - eCOMMERCEOwn how the KFC brand shows up across our digital and owned channels, ensuring a consistent and engaging customer experiencePartner with creative agencies to develop exciting digital content, campaigns and experiences that bring our brand to lifeTurn strategies and ideas into compelling creative briefs, guiding agency partners from concept through to deliveryLead end-to-end digital campaigns, bringing together creative, content and channels to drive engagement and salesChampion our iconic menu favourites across digital channels, ensuring our everyday customer experiences are just as engaging as our big campaignsCollaborate with MarTech and CRM teams to deliver connected customer experiences across app, web, email and push notificationsRepresent eCommerce in promotional and campaign planning, ensuring digital opportunities are considered from the startWork closely with cross-functional teams to bring campaigns and promotions to market seamlesslySupport the development and launch of exciting current digital initiatives, including loyaltyUse consumer insights and performance data to identify opportunities,



optimise campaigns and continually improve the digital customer experienceABOUT YOUYou're a commercially minded, creative brand marketer who loves bringing ideas to life and thrives in a fast-moving environment.You'll bring:Strong brand marketing experience, ideally in QSR, FMCG, retail or a similar fast-paced consumer environment, with exposure to digital or eCommerceExperience managing agencies and bringing creative, content and digital campaigns from brief through to deliveryProven experience delivering campaigns across multiple channels, including app, web and CRMWorking knowledge of MarTech and CRM platforms, with the confidence to collaborate with technical specialistsStrong commercial awareness, with the ability to turn consumer insights and performance data into actionGreat communication and stakeholder management skills, with the ability to build relationships and influence othersAbility to juggle competing priorities, adapt to change and stay calm in a fast-moving environmentA genuine interest in food, culture, consumer trends and creating great digital brand experiencesWHY KFC?
At KFC, you'll be part of a business that combines the scale of a global brand with the opportunity to make a visible impact locally.
We offer a collaborative, people-first culture where you'll work alongside talented teams, build meaningful partnerships and contribute to initiatives that shape the future of the business.You'll also enjoy:Flexible and hybrid ways of working, including time together at our Frenchs Forest Restaurant Support CentreSignature career development and leadership programsAdditional leave to focus on your wellbeingMonthly mobile phone and home internet contributionsSalary continuance cover for permanent employeesCulture Club events and initiativesFree secure onsite parking at Frenchs ForestREADY TO MAKE AN IMPACT?
If you're excited by the opportunity to combine creativity, commercial thinking and digital innovation to shape how Australians experience KFC, we'd love to hear from you.
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📌 Brand Manager - Ecommerce (Sydney)
🏢 KFC South Pacific (Yum! Brands Subsidiary)
📍 Sydney