Customer Service Team Lead — Elevate Service & Ops (Melbourne)

Customer Service Team Lead — Elevate Service & Ops (Melbourne)

26 Oct
|
Coleambally
|
Melbourne

26 Oct

Coleambally

Melbourne

Coleambally is seeking a Customer Service Lead to oversee the CS team, ensuring high-quality service across orders, enquiries, and issue resolution.
You will manage escalation, ticket flow, and KPI/SLA adherence while collaborating with logistics, finance, and operations to improve processes.
The role demands robust leadership, stakeholder management, and experience with ERP systems and ticketing tools.
On-site Melbourne location with emphasis on continuous improvement.
#J-*****-Ljbffr

📌 Customer Service Team Lead — Elevate Service & Ops (Melbourne)
🏢 Coleambally
📍 Melbourne

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