Support at Home Care Manager (Care Partner)
Partner with older people.
Build community connections.
Help shape a growing Support at Home service.
Nexia Aged Care is looking for an experienced Care Partner / Care Manager to join our growing Support at Home team in New Gisborne, servicing clients across the Western metro/ Macedon Ranges
This is a hands-on role for someone who enjoys partnering with older people and their supporters, building trusted relationships, and coordinating services that support people to live independently and well at home.
You will manage a caseload of Support at Home clients while working closely with our Clinical Lead, Service Coordinator, external providers, and community partners.
This role also extends beyond care management.
You will have the opportunity to build local connections, strengthen referral relationships, represent our service in the community and contribute to the continued growth of our Support at Home program.
You will be joining a small, supportive, and growing team where your experience, ideas and contribution are valued.
A small, connected team with a genuinely collaborative approach.
Strong clinical support, with access to a Clinical Lead for guidance, escalation, and collaborative care
Workplace flexibility and autonomy in managing your role.
Ongoing training and professional development
The opportunity to build meaningful relationships with clients and their supporters.
Genuine involvement in community engagement, partnerships, and service growth
About the role
As our Care Partner / Care Manager, you will:
Complete initial and ongoing assessments, including visits in clients' homes.




Develop, review, and adapt individualized care and service plans in partnership with clients and their supporters.
Build trusted relationships with clients, families, and support networks.
Monitor changing needs and ensure risks are identified, managed, and escalated appropriately.
Coordinate allied health, clinical, community and other Support at Home services.
Support effective management of participant budgets, service planning and service utilisation
Work closely with our Clinical Lead and Service Coordinator to support safe, coordinated, and responsive care.
Maintain accurate, timely and compliant documentation.
Liaise with My Aged Care, health professionals, hospitals, allied health providers and community stakeholders.
Build relationships with local organizations, referrers, and community networks.
Represent Nexia within the community and increase awareness of our Support at Home services.
Contribute to community engagement initiatives, referral pathways, partnerships, and service growth.
Participate in quality improvement and service review activities.
About you
We are looking for someone with current experience in community aged care care/case management and a strong understanding of the Support at Home program.




You will be confident managing a caseload and comfortable working autonomously, while also enjoying the relationship-building side of the role.
You are happy getting out into the community, connecting with people and developing relationships with local stakeholders and referral networks.
You will bring
Current community aged care care/case management experience
Robust knowledge and practical understanding of the Support at Home program
Experience completing assessments, care planning and managing client risk.
Confidence with participant budgets, service planning and service utilisation
Strong communication, relationship-building, and documentation skills
Confidence engaging with community organisations, referrers, and professional networks.
The ability to work collaboratively while taking ownership of your caseload.
A Diploma or Degree in Community Services, Nursing, Allied Health, or Social Work
Current police check
A valid driver's licence and access to a fully insured vehicle
Australian working rights and the ability to successfully complete required pre-employment checks
The details
Hybrid role with office based in Current Gisborne (2 days in the office)
Part time, ongoing (4 days with opportunity for full time)
Community-based role involving client home visits.
Participation in after-hours on-call support forms part of the position
Due to the timing and growth of the role, good availability through to the end of January is important, with minimal planned extended leave during this period.
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📌 Support At Home Care Manager (Care Partner) (Victoria)
🏢 Nexia Aged Care
📍 Victoria