BUSINESS OPERATIONS MANAGER
Full-time, permanent | Melbourne CBD (on-site) | $120,000 + super + performance bonus
ABOUT OZANIMART
Ozanimart is a Melbourne wholesale distributor of trading card games, blind boxes, collectibles and gifts.
We supply more than 600 retailers across Australia and New Zealand, and hold official distribution for brands including Bushiroad, Bandai Gashapon and Iwako.
We're a team of about twelve, and we're growing quickly.
ABOUT THE ROLE
You'll run the business day to day: lead the team, own the numbers, and build the systems people actually follow.
We've grown on robust products, close supplier relationships and a capable team.
The next stage needs a business that runs on reliable numbers, sound controls and clear routines, not on any one person.
That's your job.
You'll report to the Director and lead the whole team: sales, buying, supply chain, marketing and events.
We want to run the business the Lean way: cut waste, fix the process rather than blame the person, and measure before and after.
This is hands‐on.
You'll build the routine, the report or the workflow yourself before you ask anyone else to use it.
If you need a layer of staff under you to get things done, this isn't the job.
If you've wanted to own how a whole business runs, it is.
WHAT YOU'LL DO
Lead and manage the team: a weekly leadership meeting, one‐on‐ones, and holding people to what they committed to
Get every role running a weekly routine and reporting the right KPIs, and keep it that way
Own the numbers: monthly management reporting, margin by category and channel, and a tight month‐end with our accounting team
Run the controls that protect the business:



stock reconciliations, customer deposits, and release embargoes
Manage our third‐party warehouse and bring fulfilment cost down
Own stock discipline with our buyer: inventory turns, aged stock and buying within agreed limits
Lead the systems work on our Odoo ERP and its link to Xero, and use Monday.com, spreadsheets and AI tools to make all of this lighter, not heavier
WHAT YOU'LL NEED
5+ years in operations or business management at a small or mid‐sized business, including managing a team directly, ideally including sales or customer‐facing staff
A system or process you built that's still running after you stopped pushing it, and the numbers to show it
Comfortable having the direct conversation early, including with people who've been here longer than you
Confident with a P&L;, stock reports and cash, and comfortable working with finance on month‐end
Integrity and discretion.
You'll see everyone's numbers
Coachable.
You take feedback and change what you do
IT'S AN ADVANTAGE IF YOU HAVE
Experience with an ERP (Odoo, NetSuite, MYOB Advanced, Cin7 or similar), especially leading a change on one
Experience managing a 3PL, warehouse provider or other service provider
Lean or Lean Six Sigma training
A wholesale, distribution or e‐commerce background
A degree or diploma in business, management, operations or accounting
WHAT WE OFFER
$120,000 + super, plus a performance bonus tied to clear, agreed results
Real authority over how a growing business runs, with direct access to the owner and no layers
Room to grow with the business
An industry most people never see from the inside
Staff pricing across our range
#J-*****-Ljbffr

📌 Business Operations Manager (Full Time) (Melbourne)
🏢 OzAnimart
📍 Melbourne