Join Our Team - Reception / Administration Assistant
Specialist Medical Practice | Supportive Team | Patient-Focused
Melbourne Oncology Group is a busy, well-established specialist medical oncology practice seeking a friendly, organised and professional Reception / Administration Assistant to join our team.
We pride ourselves on providing patient-centered care and fostering a supportive, collaborative work environment.
Our administration team plays an significant role in supporting our clinicians, ensuring a positive patient experience and keeping the practice running smoothly and efficiently.
The friendly face and organisational backbone of our practice
This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering a calm, welcoming experience for patients while supporting broader administrative functions.
Key responsibilities include:
Providing friendly and professional reception services,



including greeting patients and managing enquiries
Managing phone calls, emails and incoming correspondence
Scheduling appointments and managing clinic schedules
Processing billing and payments
Supporting doctors and the admin team with day-to-day administrative tasks
Maintaining accurate patient records and confidentiality
You will bring:
Previous experience in medical reception or administrative support (preferred but not essential)
Experience usingXestro practice management softwarewould be highly regarded, although not essential
Excellent communication and interpersonal skills
Attention to detail
A warm, professional approach with patients and colleagues
Confidence using practice management systems (or willingness to learn)
Full-time preferred, however applicants available4 days per weekmay be considered.
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📌 Reception / Administration Assistant (Medical) (Melbourne)
🏢 Melbourne Oncology Group
📍 Melbourne