About Us
Polyaire is a wholesale distributor of air conditioning products, established in ****, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience.
We lead the market by offering sustainable, cutting‐edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.
At Polyaire our values shape how we work,we are all in, work smart, getting it doneandcool service with a warm smileare at the forefront of all we do.
Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions.
Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.
About the role
We have an exciting opportunity for a Counter Sales/Storeperson to join our team at our Coffs Harbour branch.
This is a varied role that spans both the trade counter and the warehouse.
Out front, you will be the face of Polyaire — serving customers, helping them find the right product and delivering the kind of service that keeps them coming back.
Out the back, you will keep stock moving accurately in and out of the warehouse so the branch runs smoothly.
Our team is supportive, friendly, and thrives on collaboration and as the Counter Sales / Storeperson, you will provide essential administrative and data entry support to the team and Branch Supervisor, and assist with pick packing and delivery driving where required, helping ensure the efficient operation of branch.
What does my day to day look like?
Identifying customer needs and recommending appropriate products and solutions
Processing sales orders,



customer payments and all dispatch documentation
Providing knowledgeable and friendly assistance to customers at the trade counter
Maintaining accurate inventory counts and stock management
Liaising with the wider team to ensure customer queries are resolved in a timely manner
Accurately process sales transactions and handle customer inquiries with a solution-focused approach
Working closely with warehouse personnel to ensure accurate and timely sales orders and deliveries
Processing daily invoicing and assist to ensure sales orders are ready to be invoiced
Meeting and greeting our customers, providing exceptional customer service on our front counter
Assisting the service team with credit claim processing
End of month KPI reconciliations
Ensure compliance with credit procedures as issued by the Credit Department
Maintain and update customer / product data base
Pick, pack, and dispatch orders accurately and on timeOperate forklifts, pallet jacks, and other warehouse equipment
Monitor inventory levels and alert supervisors or stock issues
Rotate stock using FIFO (First In, First Out) practices
Assemble parts or kits to production standards
Conduct visual quality checks on completed assemblies
Assist in inventory cycle counts and discrepancy investigations




Assist in unloading deliveries and checking items against delivery docket
What you will bring to the role:
Basic computer skills and familiarity with Microsoft Office, particularly MS Excel
Current Forklift Licence (LF)
Current C Class Driver's License
An understanding of the air conditioning market with previous experience
Experience in sales support, customer service or a related role within a retail environment
Experience in Enterprise Resource Planning (ERP) software systems
Experience in a similar delivery driver, stores or warehousing role
Good level of communication skills and rapport-building ability
Good planning, organisation, and time management skills
Basic numerical skill and good attention to detail and accuracy
Why join the Polyaire Team?
A competitive salary on offer
Full training in all aspects of the business operations
Great work life balance — no weekend work or late nights!
Opportunities for professional growth and development
A supportive and collaborative work environment
Free uniform allocation — proudly wear the Polyaire uniform (Polyware)
Access to our Employee Assistance Program
Service Awards Program
Employee Referral Program — get rewarded with a cash incentive for referring excellent people!
Access to Flare — Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailers
Access to our Workplace Banking and Financial Wellbeing Program
Free annual flu vaccinations
Please note you must be an Australian citizen or permanent resident at the time of submitting your application.
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📌 Counter Sales / Storeperson (Coffs Harbour)
🏢 Polyaire
📍 Coffs Harbour