Local Eyes Optometrists is seeking a reliable and enthusiasticOptical Assistantto join our team in Mackay, QLD.
This is acasual positionthat offers flexibility whilst contributing meaningfully to our optical practice.
As an Optical Assistant, you will play an important role in supporting our optometrists and ensuring our patients receive exceptional service during their visits.
You will be the first point of contact for many of our clients, making your contribution vital to the success of our practice and patient satisfaction.
What you'll be doing
Greeting patients warmly and professionally upon arrival and managing the reception area
Assisting with patient appointments, including scheduling and confirming bookings
Supporting optometrists with pre-testing patients using imaging and scanning technology
Helping patients with frame selection and providing advice on lens options
Processing payments and handling cash transactions accurately
Maintaining accurate patient records and ensuring confidentiality at all times
Restocking supplies and keeping the practice clean, tidy and organised
Answering telephone enquiries and providing information about services and products
Assisting with ordering and inventory management
Supporting the team with general administrative duties as required
What we're looking for
Previous experience working in an optical practice, reception or customer service setting is advantageous but not essential
Strong communication skills and a friendly, approachable manner with patients of all ages
Excellent organisational abilities and attention to detail




Proficiency with computers and practice management software (training provided)
Ability to work efficiently in a fast-paced environment and manage multiple tasks
A commitment to maintaining patient confidentiality and adhering to privacy regulations
Reliability and punctuality, with flexibility to accommodate casual work requirements
A genuine interest in the optical industry and patient care
Current driver's licence (desirable)
What we offer
Working at Local Eyes Optometrists means joining a supportive and professional team dedicated to excellence in eye care.
We value our staff and offer a welcoming workplace culture where your contribution is recognised and appreciated.
This casual role provides flexibility to suit your lifestyle whilst allowing you to gain valuable experience in the optical industry.
You will have the opportunity to develop your skills and knowledge through on-the-job training and exposure to modern optical practice standards.
We are committed to the wellbeing of our team members and encourage a collaborative environment where communication and support are paramount.
About us
Local Eyes Optometrists is a trusted optical practice serving the Mackay community with a commitment to providing high-quality eye care and exceptional customer service.
We believe in making quality eyecare accessible and affordable to all our patients.
Our experienced team of optometrists and support staff work together to deliver comprehensive eye examinations, professional advice on eyewear, and personalised care.
We pride ourselves on our friendly, patient-centred approach and our dedication to helping our community see their best.
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📌 Optical Assistant (North Mackay)
🏢 Local Eyes Optometrists
📍 North Mackay