Are you detail-oriented, organised, and a skilled communicator? We're looking for a Hotel Banking and Office Administrator who thrives in a dynamic environment, excels at financial tasks, and can support accommodation guests and the management team.
Role:
Hotel/Accommodation Admin
Reports to:
Venue Manager
Location:
Mount Gambier Hotel
Employment Type:
Casual or Part-time
Hours:
***** per week; shift times can be discussed, e.g. school hours.
Rate:
Level 4, Hospitality Industry General Award ****
Banking & Financial Administration:
Verify hotel POS takings and prepare cash for banking.
Maintain accurate cash handling, stock, and till procedures.
Record banking amounts in spreadsheets and report any discrepancies.
Monitor protected balances and report variances in line with hotel policy.
Prepare petty cash vouchers and assist with financial reporting.
Communication & Coordination:
Manage email correspondence with head office, suppliers, and guests.
Respond professionally to inquiries, reviews, and requests.
Handle incoming and outgoing mail, ensuring timely communication with all stakeholders.
General Administration:
Provide administrative support to the Venue Manager.
Maintain filing systems and manage office supplies.
Answer calls, take messages, and redirect inquiries as appropriate.
Assist in planning promotions and marketing activities.
Accommodation & Bookings:
Oversee reservation systems to ensure smooth guest experiences.
Adjust daily rates based on occupancy and market demand per management guidelines.
Ensure compliance with WHS policies and maintain inventory supplies.
What We're Looking For:
Exceptional written and verbal communication skills, with attention to detail.
Proficiency in banking and financial basics, including spreadsheet management.




High competency in Microsoft Office applications (Excel, Word, Outlook).
Strong organisational and time-management skills.
A customer-focused mindset with a professional approach to guest interactions.
Nice to have but not essential:
Previous hospitality experience so you have an understanding of business operations
RSA and willingness to jump up and help with service or cover breaks as required
More hours available in the bar and restaurant if desired/suitable
Why Matthews Hospitality Group?
As part of the Matthews Hospitality Group, you'll enjoy a comprehensive range of benefits designed to support your professional growth, well-being, and work-life balance:
Career Development: Access to leadership training, ongoing professional development, and opportunities for career progression within a supportive family-owned business
Health & Well-being: Discounted gym memberships along with access to Bupa Health Plans to prioritise your physical and mental health
Meal Benefits: On-site meal account plus a 40% discount on meals across all our hotels in South Australia and additional perks.
Sustainability Initiatives: Join an organisation that reduces our environmental impact through eco-friendly practices and local sourcing.
Financial Perks: Benefit from our positive salary packaging options, including novated leasing and superannuation support, allowing you to maximise your take-home pay
Employee Wellness: With accredited Mental Health First Aiders in every hotel, you can access mental health support services to help maintain a positive work environment.
Essential:
Admin, banking, and computer literacy
Accommodation and guest service experience
Good time management and attention to detail
Availability on weekdays, hours flexible
Weekends and public holidays are not required
Mount Gambier
SA ****
#J-*****-Ljbffr

📌 Admin, Accommodation And Hotel Banking (Mount Gambier)
🏢 Matthews Hospitality Group
📍 Mount Gambier