26 Oct
|
City Of Parramatta
|
Sydney
26 Oct
City Of Parramatta
Sydney
The City of Parramatta in New South Wales is seeking a Customer Contact Centre Officer to improve service delivery and respond to inquiries in a timely, skilled manner. This permanent full-time role is based in Parramatta with hybrid working options.
You will work as a member of the Customer Contact Centre Team, handling enquiries across channels, developing knowledge to resolve 80% of contacts without escalation, and using council systems to transact for customers.
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📌 Hybrid Customer Experience Specialist (Sydney)
🏢 City Of Parramatta
📍 Sydney