Showing 771 Family Support Worker Newborough Moe jobs in Melbourne
Position
Family Support Worker – Newborough Moe
Position: Permanent Part Time Employment Basis (0.6)
Generous salary packaging and novated leasing
Career progression opportunities
Ongoing training & development
About Us
Refuge Victoria is one of the state's largest independent not-for-profit providers of specialist family violence refuge accommodation.
Every day, we support women and children facing serious risk, offering short term safe refuge, crisis accommodation, personalised safety planning, and pathways toward a safer, more hopeful future.
We operate three core and cluster refuges and 16 dispersed properties across Melbourne, with access to an additional 35 transitional homes through our community housing partners.
Our dedicated teams work across sites in Melbourne's east and west, supported by our corporate office.
Our work is proudly funded by the Department of Families, Fairness and Housing (DFFH) and generous community donors.
In line with Sections 12 and 28 of the Equal Opportunity Act **** (Vic), our service delivery roles are held exclusively by women to ensure we best meet the needs of the women and children we have in service.
The Role
Working as part of a dynamic team, the Family Violence Support Worker assists the work of Case Managers and Children and Young People's Practitioners to implement goals and meet needs identified in client plans.
The Family Violence Support Worker has the primary responsibility to assist in the co‐ordination and delivery of practical supports and linking to community resources for Refuge Victoria clients.
The role supports the day‐to‐day operation of the refuge sites including property readiness for clients, managing queries and general support tasks as directed by Team Leader or Refuge Manager.
Refuge Victoria is committed to protecting children and young people from all forms of harm and abuse.
As an employee you will be required to report any concerns raised by, or on behalf of, children and young people in accordance with mandatory reporting, reportable conduct, and incident management procedures.
Everyone at Refuge Victoria has a role to play in keeping children and young people safe and your role will support and drive this commitment, ensuring individuals and teams always behave appropriately towards children and young people.
Responsibilities
Completing comprehensive intake and induction to clients on arrival and orientation to local area and available services
Assist with the coordination and access to a range of community services and supports to meet needs identified in client case plans, e.g. Childcare, relocations, shopping
General practical and emotional support to clients, inclusive of client transport to appointments i.e. dental, medical, Centrelink, childcare, bank, maternal health
Provide an after‐hours response to the women and children onsite when required
Update and maintain client information and other relevant support material
Attending client meetings with woman's case worker and children's worker to assist with implementation of case plan goals, to prioritise tasks and to share and escal...
Preparation of accommodation and maintenance jobs/reporting for refuges, this can include cleaning, laundry, sorting of donations and ordering/managing supplies in office and pantry
Manage office calendars for room hire and vehicle/equipment use and email inbox




Liaise and develop effective working relationships with agencies and key stakeholders
Key Selection Criteria
Experience in delivery of services responding to women and children facing Family Violence
Diploma in Community Services or equivalent would be highly regarded
Case or support work experience with skills working with families, mental health, disability and/or alcohol and drug issues
Preferred – Working towards a Bachelor of Social Work or other equivalent qualification as per mandatory minimum education requirements – Recommendation 209
Knowledge of the MARAM (Multi Agency Risk Assessment and Management Framework)
This role will be rostered for a variety of shifts including weekdays, weekends, nights and sleepovers as per the SCHADS award.
Availability for these shifts is necessary
Victorian drivers licence and confident driving / ability to drive clients around.
Highly developed organisational skills and ability to prioritise competing demands
What's On Offer
Level 4 of the SCHADS award
Salary packaging
Quarterly training days
The successful applicant will need to undertake a national police check, referee checks, be vaccinated for Covid‐19, hold a Victorian drivers licence and have a Working with Children Check.
At Refuge Victoria, we celebrate diversity in ethnicity, social experience, genders, sexual orientation, cultural and linguistic backgrounds, religious beliefs, ages and abilities and welcome talent from all backgrounds.
Help us continue to build our unique, inclusive and diverse team!
Location
Melbourne Western and Eastern Suburbs
Contract
Casual employment basis
The Role (Secondary Version)
This is a Casual Support Worker opportunity, the successful candidate must be available to commit to sleepover shifts and weekends.
Working as part of a dynamic team, the Family Violence Support Worker assists the work of Case Managers and Children and Young People's Practitioners to implement goals and meet needs identified in client plans.
The Family Violence Support Worker has the primary responsibility to assist in the co‐ordination and delivery of practical supports and linking to community resources for Refuge Victoria clients.
The role supports the day‐to‐day operation of the refuge sites including property readiness for clients, managing queries and general support tasks as directed by Team Leader or Refuge Manager.
Responsibilities (Secondary)
Comprehensive intake and induction to clients on arrival and orientation to local area
Assist with the coordination and access to a range of community services and supports to meet needs identified in client case plans, e.g. Childcare, relocations, shopping
General practical and emotional support to clients, inclusive of client transport to appointments i.e. dental, medical, Centrelink, childcare, bank, maternal health
Update and maintain client information and other relevant support material
Attending client meetings with case managers to assist with implementation of case plan goals, to prioritise tasks and to share and escal...




Preparation of accommodation and maintenance jobs/reporting for refuges, this can include cleaning, laundry, sorting of donations and ordering/managing supplies in office and pantry
Key Selection Criteria (Secondary)
Experience in delivery of services responding to women and children facing Family Violence
Diploma in Community Services or equivalent and working towards a Bachelor of Social Work or other equivalent qualification as per mandatory minimum education requirements – Recommendation 209
Case or support work experience with skills working with families, mental health, disability and/or alcohol and drug issues
Knowledge of the MARAM (Multi Agency Risk Assessment and Management Framework)
Availability to work a variety of shifts including weekdays, weekends, nights and sleepovers as per the SCHADS award.
Working sleepover shifts is an essential part of the casual role.
Highly developed organisational skills and ability to prioritise competing demands
What's On Offer (Secondary)
Level 4 rate of the SCHADS award
Salary packaging
About Us (Secondary)
Refuge Victoria is a not-for-profit Specialist Family Violence Organisation that provides refuge/crisis accommodation and support to women and children as they begin their journeys to a safer and happier future.
We have been responding to family violence and changing people's stories for over 40 years.
Refuge Victoria is the largest provider of refuge/crisis accommodation in Victoria with three core refuges, 15 refuge properties and nomination rights to 35 Transitional Houses.
Refuge Victoria is committed to the principles of cultural safety and inclusion of all people from diverse backgrounds and to the safety and inclusion of those with a disability.
We support women and children experiencing homelessness from family violence, providing not only crisis accommodation but also risk assessment, case management support and outreach case management support to clients in transitional properties and/or private rental.
Refuge Victoria is committed to protecting children and young people from all forms of harm and abuse.
As an employee you will be required to report any concerns raised by, or on behalf of, children and young people in accordance with mandatory reporting, reportable conduct, and incident management procedures.
Everyone at Refuge Victoria has a role to play in keeping children and young people protected and your role will support and drive this commitment, ensuring individuals and teams always behave appropriately towards children and young people.
The successful applicant will need to undertake a national police check, referee checks, be vaccinated for Covid‐19 and have a Working with Children Check.
At Refuge Victoria, we celebrate diversity in ethnicity, social experience, genders, sexual orientation, cultural and linguistic backgrounds, religious beliefs, ages and abilities and welcome talent from all backgrounds.
Help us continue to build our unique, inclusive and diverse team!
Location (Secondary)
Australia – not specified.
Contract (Secondary)
Casual full time
Education Required
Mainly 12 years, school completion plus two further years of further mandatory training.
We Offer
Our recruitment process will be made available by the employing organisation, yes you can see the data on Standard rate of the awards, see the world market's content for your detail checks and salary available.
Contact
Not applicable.
How to Apply
None.
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