Assistant Venue Manager (Melbourne)

Assistant Venue Manager (Melbourne)

26 Oct
|
Flour Child St Kilda
|
Melbourne

26 Oct

Flour Child St Kilda

Melbourne

Flour Child Cocktail Bar & Pizzeria has recently opened up our second venue situated in the heart of Richmond and has been killing it ever since. We would describe Flour Child as a cocktail bar disguised as a pizzeria with our first venue being situated in the beachy suburb of St Kilda.
The Flour Child brand heroes the iconic Pinsa Romana pizzas and our unique cocktail bar. Our venues are carefully curated to deliver an unparalleled level of customer experience that resonates with a wide variety of people after differing demands.
Just like our signature Pinsa bases, our culture is what sets us apart. We are a team of real people, who love what we do and have a positive time doing it. We work hard, play hard and have a no bullsh*t approach to how we do business.
As such we are on the hunt for a high-energy and passionate
Assistant Venue Manager
to join our tight-knit team. The ideal candidate will need to be able to demonstrate the below, plus there is the opportunity for genuine career progression for those interested.
Responsibilities of the Role:
Experience in functions and events. This will be a large portion of the job!
Provide exceptionally high customer service to our patrons while coaching and developing other crew members to do the same
Run services to a high standard while coaching and developing the FOH Supervisors and waitstaff to do the same
Work effectively with the Bar Supervisor/s and Kitchen Supervisor/s to ensure all service targets are being met and exceeded
Work collaboratively with the Venue Manager to build and implement sales building plans,



ensuring weekly sales targets are being met and exceeded
Drive a high performing culture within the team while maintaining a fun workplace environment
Assist with rosters and ordering as required
Assist with general venue administration as required
Ensuring selected staff are well versed with the current promotional offers for both restaurant and bar
Ensuring all service staff are engaged presenting the best of our food and beverage offers
Empowering the team to find better ways to constantly deliver quality and service that exceed our customers expectations.
Maintaining a strict cleanliness standard including but not limited to knowledge of food handling and hygiene.
Abide by health and safety procedures.
Expectations of the Role:
Demonstrated experience as Venue Manager or Assistant Venue Manager in a high-volume restaurant or bar
Demonstrated experience coaching and mentoring other team members and supervisors
Current RSA certificate
Flexibility to work weekends, weekdays, weeknights and public holidays
A genuine passion for hospitality with a proactive approach to do whatever needs doing
Ability to work well under pressure, keeping calm and taking control of situations as required
High grooming and personal hygiene standards
Excellent problem solving skills
A commitment to continuous improvement and a commercial mindset
If so, here's what we will deliver to you:
An opportunity to expand your skills and develop with the company as it scales
Work within a team that is passionate about what they do
And the best thing about working at Flour Child a whole lot of fun
#J-*****-Ljbffr

📌 Assistant Venue Manager (Melbourne)
🏢 Flour Child St Kilda
📍 Melbourne

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