First-Line It Support Analyst — Customer-Focused Desk (Sydney)

First-Line It Support Analyst — Customer-Focused Desk (Sydney)

26 Oct
|
Torus Group
|
Sydney

26 Oct

Torus Group

Sydney

Torus Group in Liverpool is seeking a Service Desk Analyst to join the IT team on a 6-month contract. This role provides first-line IT support to colleagues across the Torus Group, handling incidents, service requests and day-to-day technology issues from a busy, customer-focused workplace.
You will be the first point of contact for IT support requests via phone, email and self-service portals, log and triage incidents in the ITSM system, and own tickets through to resolution.
#J-*****-Ljbffr

📌 First-Line It Support Analyst — Customer-Focused Desk (Sydney)
🏢 Torus Group
📍 Sydney

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