We areseeking a person with an out going personality, who has exceptional customer service skills to coordinate Functions at the Hervey Bay RSL Club, as well as assist in our busy Restaurant when required.
The successful applicant
must
have had previous functions experience and food and beverage experience.You must be well organised, committed, be motivate, be a team leaderand be well presented.
Good communication skills are essential and having current hands-on experience in all aspects of food, coffee, beverage and functions in a busy environment.
The successful applicant must have strong computer skills, good understanding of Microsoft office - word, excel and outlook.
Must be knowledgeable, professional, polite and considerate, able and confident to handlepatrons in all situations in a timely and effective manner.
Job tasks and responsibilities
Requirements of role
Must be able to work flexible schedule - days, nights and weekends when required
Be aware ofcompliance requirements - RSA and Food Safety
Ensure all services toguests are conducted in a highly professional manner
Organise and assist in function setups
Arrange Floor plans for functions, in liaison with Graphic Artist team
Liaise with in house housekeeping team for function set up changes
Ordering of functions supplies - eg linen, napkins, chair covers etc




Function rosters - in liaison with Restaurant Manager and Floor Managers
Ensure function payments and accounts are completed
Ensure a safe working environment
Be a team worker with a vibrant, friendly personality
Ability to lead by example, oversee staff, train and mentor functions team
Excellent communication skills, both verbal and written
Excellent personal presentation and grooming
Self motivated and organized
Professional pride and honesty
Accurate cash handling experience
Skills and experience
Functions
-
more
than
(1 ) years experience working in a functions department
Customer Service- must have exceptional customer service skills, be willing to be attentive and please our customers to ensure they have a memorable experience.
Restaurant and Functions
Experience essential with food service and functions
Ability to mentor and train staff for functions
Function set up and decorating and being creative
Register operation and ensure functions are charged
Carrying and clearing plates promptly according to restaurant procedures
Certificates
Must have RSA - Statement of Attainment
Must have RSG - Statement of Attainment
Must have Food Safety Handling certificate
Cert IV or Diploma in Hospitality
Advantage - if completed functions and events certificate
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📌 Functions Co Ordinator (Queensland)
🏢 Hervey Bay RSL
📍 Queensland