Specialist NDIS Support Worker-(Complex Behaviour and & 24/7 Supports)
Beautiful Minds Therapy Support – Mackay QLD
Beautiful Minds Therapy Support is expanding, and we are seeking experienced
Specialist Support Workers
to support participants with
complex needs
requiring
24/7 support availability
.
This is a highly rewarding role suited to support workers who are confident, calm under pressure, and experienced in supporting participants with
Autism Spectrum Disorder (ASD), Intellectual Disability, and complex behavioural presentations
.
About the Role
You will work closely with participants who may require:
24/7 active supports
, including sleepovers and rotating rosters
High-intensity and complex behaviour support
Structured routines, predictable environments, and consistent staffing
Trauma-informed and person-centred care
Support across community access, daily living, and skill development
You will also work in collaboration with the participant's clinical team and follow behaviour support plans with professionalism and consistency.
Key Responsibilities
Deliver safe, respectful, and person-centred supports
Implement
Positive Behaviour Support
strategies and behaviour support plans
Support participants with daily living tasks, community access, and personal care (as required)
Maintain accurate shift notes and incident reporting
Demonstrate professional boundaries, emotional regulation, and reliability
Participate in team communication and clinical guidance processes
Essential Criteria
Demonstrated experience supporting participants with:
Autism
Intellectual impairment




Complex behaviours
(including high-risk presentations)
Availability to work across a
24/7 roster
(days, afternoons, active nights, weekends)
Strong communication, documentation, and teamwork skills
Confidence implementing behaviour support strategies in real time
Ability to remain calm, consistent, and professional in challenging situations
Mandatory Requirements
Current
NDIS Worker Screening Check
Current
Working With Children Check
Current
First Aid & CPR
Current
Driver's Licence
and reliable vehicle
Desirable (Highly Regarded)
Certificate III or IV in Disability, Individual Support, or equivalent
Experience with
high-intensity daily personal activities
Experience implementing restrictive practices in line with legislation and reporting requirements
Medication administration training
Experience working in
supported independent living (SIL)
or complex in-home supports
What We Offer
Supportive leadership and a values-driven team culture
Strong clinical support and guidance
Consistent work opportunities with complex participants
Opportunity to work with a specialist provider focused on quality and best practice
Professional development and training opportunities
About Beautiful Minds Therapy Support
Beautiful Minds Therapy Support is committed to delivering high-quality, person-centred disability support for participants with complex needs. We value
integrity, consistency, respect, and clinical excellence
, and we pride ourselves on building reliable teams around our participants.
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📌 Specialist Ndis Support Worker-(Complex Behaviour And & 24/7 Supports) (North Mackay)
🏢 Beautiful Minds Therapy Support
📍 North Mackay