About us
Caledonian Hotel is a prestigious establishment in the heart of North Adelaide, dedicated to providing exceptional hospitality experiences to our guests. We pride ourselves on our commitment to excellence, warm service, and creating memorable moments for every visitor. Our team is passionate about hospitality and works collaboratively to maintain the highest standards of service and professionalism across all aspects of our operations.
About the role
We are seeking an
Assistant Hotel Manager
to join our management team at Caledonian Hotel in North Adelaide. This is a full-time position that plays a crucial role in supporting the smooth and efficient operation of our hotel. As Assistant Hotel Manager, you will work alongside the Hotel Manager to ensure exceptional guest experiences, maintain operational excellence, and lead our team with professionalism and integrity. You will be instrumental in achieving our business objectives whilst upholding our commitment to outstanding customer service.
Key responsibilities
Assist in the day-to-day management and supervision of hotel operations, including stock control, staffing, function management, hotel presentation
Support the Hotel Manager in implementing and maintaining operational policies and procedures
Oversee staff management and training to ensure all team members deliver exceptional customer experiences
Handle guest complaints and concerns with professionalism, finding timely and satisfactory resolutions
Manage staff scheduling, performance monitoring and conduct training and development activities
Assist with the coordination of special events, functions and group bookings
Monitor financial performance and budgets within areas of responsibility
Ensure compliance with health,



safety and security regulations throughout the hotel
Conduct regular inspections of hotel and ensure completion of cleaning, tidying and maintenance tasks
Support revenue management initiatives and occupancy optimisation strategies
What we're looking for
Minimum 3-5 years of experience in a hotel management or supervisory role within a similar hospitality workplace
Proven leadership and team management skills with the ability to motivate and develop staff
Strong organisational and problem-solving abilities with excellent attention to detail
Excellent communication skills, both written and verbal, with the ability to interact professionally with guests and staff at all levels
Customer service excellence with a genuine passion for delivering exceptional guest experiences
Gaming experience
Knowledge of health, safety and hospitality compliance requirements
Flexibility to work varying shifts, including weekends and public holidays as required by the business
A collaborative approach to working within a team environment with strong interpersonal skills
What we offer
At Caledonian Hotel, we value our team members and are committed to creating a positive and supportive workplace. We offer competitive remuneration, opportunities for professional development and career progression within our hospitality organisation. Our team advantages from a positive work culture where your contributions are recognised and valued. We encourage work-life balance and provide flexibility where possible, understanding the demands of the hospitality industry. Staff discounts on hotel facilities and dining are available, along with access to professional training and development programmes to enhance your skills and career prospects.
#J-*****-Ljbffr

📌 Assistant Hotel Manager (Adelaide)
🏢 Caledonian Hotel
📍 Adelaide