Our Client

Our client is a major ACT Government organisation responsible for delivering essential public services across Canberra, including public transport, infrastructure and community facilities.

Operating within a large government service network, the organisation supports Canberra's public transport operations, including a bus fleet of approximately 450 vehicles and a workforce of more than 1,000 employees within its transport operations.

With a strong commitment to workplace safety, reliable service delivery and community wellbeing, the organisation offers an opportunity to contribute to the daily operations of an essential public service.

Why Contract With Us

At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask around if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role

Charter Diligence is seeking an experienced and reliable Canteen Manager to oversee the day-to-day operation of a workplace canteen at a busy government transport facility in Woden, Canberra.

This is a hands-on position suited to someone who enjoys food preparation, customer service and taking ownership of a small hospitality operation. You will manage the full canteen service, from preparing fresh meals and coordinating stock purchases to processing customer transactions and maintaining high food safety standards.

Unlike traditional hospitality management positions, this role focuses on independently managing canteen activities rather than supervising a team. You will play an important part in providing convenient, quality food services to employees working within an essential public transport environment.

Contract Details

- Position: Canteen Manager
- PAYG Rate: $37.58 per hour + super
- Workplace: Phillip, ACT 2606
- Working Hours: 30 hours per week
- Working Arrangement: 100% onsite
- Start Date: ASAP, subject to police clearance
- Contract End Date: 27 November 2026

Key Responsibilities

- Coordinate daily canteen operations to provide an efficient and welcoming food service for employees.
- Prepare, cook, portion and present a range of meals, snacks and refreshments to consistent quality standards.
- Develop practical menu options that consider customer preferences, ingredient availability and minimising food waste.
- Manage customer orders, including food packaging, payment processing and timely service delivery.
- Operate electronic point-of-sale (POS) terminals, ordering platforms and cash-handling systems accurately.
- Monitor ingredient availability,



stock levels and packaging supplies to maintain uninterrupted canteen operations.
- Organise supplier orders, receive deliveries and check incoming goods for quality, accuracy and appropriate storage.
- Maintain accurate records of stock movements, sales transactions, cash receipts and discarded food.
- Conduct routine refrigerator and freezer temperature checks and maintain appropriate food storage conditions.
- Apply food safety procedures, including safe handling, temperature control, allergen awareness and prevention of cross-contamination.
- Complete regular cleaning and sanitisation of kitchen equipment, utensils, preparation surfaces and food service areas.
- Clean and maintain cooking equipment, including deep fryers, bain-maries and refrigeration units, according to site procedures.
- Monitor food portions, ingredient usage and wastage to support cost-effective canteen operations.
- Respond professionally to customer enquiries, feedback and service requests.
- Identify equipment faults, maintenance concerns and food safety risks and escalate issues appropriately.
- Follow workplace health and safety requirements, protected manual handling practices and applicable government workplace procedures.
- Maintain an organised and hygienic working environment while independently prioritising daily workloads.

About You

- Previous experience in a canteen, commercial kitchen, café, takeaway outlet or similar food service environment.
- Demonstrated ability to prepare, cook and serve food safely and efficiently.
- Experience coordinating daily food service operations, including stock management and ordering.
- Current food safety training or certification covering SITXFSA005 (Use hygienic practices for food safety) and SITXFSA006 (Participate in safe food handling practices).
- Sound knowledge of food hygiene, safe storage temperatures, cleaning procedures and contamination prevention.
- Confidence using electronic ordering systems, EFTPOS terminals and other POS technology.
- Ability to manage cash transactions, reconcile payments and maintain accurate operational records.
- Strong verbal communication skills and a professional, friendly approach to customer service.
- Excellent organisational skills and the ability to work independently in a busy service environment.
- Physical capacity to undertake prolonged standing, repetitive kitchen duties and routine manual handling safely.
- Willingness to follow workplace safety procedures, government codes of conduct and confidentiality requirements.
- Ability to obtain a satisfactory National Police Check before commencement.




- Valid Australian working rights with no requirement for employer sponsorship.
- Availability to work onsite in Woden for approximately 30 hours per week.
- Previous experience independently operating a staff canteen, workplace cafeteria or small hospitality business will be highly regarded.
- Experience preparing food for transport, industrial, government or other workplace-based facilities is advantageous.
- Knowledge of basic menu costing, portion control, supplier management and waste reduction is desirable.
- Familiarity with food safety documentation, temperature monitoring logs and cleaning schedules.
- Experience handling customer enquiries and maintaining service standards during busy periods.
- Additional hospitality qualifications, such as Certificate III in Commercial Cookery or Certificate III in Hospitality, will be highly regarded.
- Understanding of public sector workplace expectations, including accountability, respect, diversity and workplace health and safety.
- As a mandatory requirement for this contract role required by our client, applicants are kindly asked to complete a compliance check and upload their work rights verification at www.charterdiligence.com.au/portal. Incomplete submissions may not be considered. If you have any questions or need assistance with the process, please don’t hesitate to contact our team—we’re here to help.

Application Process

Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.

We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to [email protected]. For confidential inquiries, contact our recruitment team at (02) 7208 7776 (Sydney), (03) 9001 7776 (Melbourne), (07) 3866 7776 (Brisbane), or (08) 6118 7776 (Perth).

Charter Diligence is an accredited recruitment agency for the Australian Federal Government and State Governments. We acknowledge the Traditional Owners of the lands on which we operate and pay respect to Aboriginal and Torres Strait Islander Elders past and present. Charter Diligence is a 100% Australian-owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.

📌 Cook (Canberra)
🏢 Charter Diligence
📍 Canberra