Who we are

Have you worked out the logistics of your career yet? You will at Rhenus!

The Rhenus Group is a leading logistics service provider with global operations and an annual turnover of EUR 8.6 billion. Rhenus has 39,000 employees across 1,120 sites. The Rhenus Group provides solutions for a wide variety of different sectors to complete supply chain including multimodal transport operations, warehousing, customs clearance as well as innovative value-added services.

Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a cooperative environment that inspires growth and excellence. At our company, these core values aren't just words on paper – they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.

About the Role

We are seeking an experienced and licensed Customs Broker to join our Australian Customs team.

You will manage customs clearances for air and sea freight shipments, provide technical advice to customers and operational teams, and ensure declarations meet all legislative and regulatory requirements.

This position suits a knowledgeable broker who takes ownership of their files, provides practical advice and delivers accurate, responsive service in a busy freight forwarding environment.

Key Responsibilities

- Prepare, review and lodge import, warehouse, self-assessed clearance and export declarations.

- Determine tariff classifications, customs values, country of origin, duties and taxes.

- Assess eligibility for Free Trade Agreement preferences, Tariff Concession Orders and other concessions.

- Review shipping and commercial documentation to confirm clearance requirements.

- Coordinate customs and biosecurity clearances with customers,



operations teams, carriers and government agencies.

- Monitor declarations and respond promptly to holds, inspections and information requests.

- Arrange declaration amendments, corrections, refunds and other post-entry actions.

- Provide practical customs advice to customers and internal teams.

- Identify and escalate potential compliance risks or declaration errors.

- Maintain accurate records and meet agreed service, productivity and compliance standards.

- Provide technical guidance to colleagues and support continuous improvement across the Customs function.

About You

To be successful in this role, you will have:

- A current Australian individual customs broker licence.

- At least three to five years’ recent customs broking experience in Australia.

- Strong knowledge of Australian customs legislation and import clearance requirements.

- Sound experience in tariff classification, customs valuation, rules of origin and duty concessions.

- Experience lodging declarations through the Integrated Cargo System.

- Knowledge of Australian biosecurity and border clearance requirements.

- Strong research, analytical and problem-solving skills.

- Excellent attention to detail and sound professional judgement.

- Clear communication and strong customer service skills.

- The ability to manage competing priorities in a deadline-driven environment.

Experience using CargoWise One or a similar customs and freight forwarding system would be an advantage.

What We Offer

- A supportive and experienced Customs and Operations team.

- Exposure to a varied customer and commodity portfolio.

- Opportunities to strengthen your technical and commercial capability.

- A collaborative environment within an international logistics business.

- A market-competitive salary package based on your experience.

Apply Now

If you are a licensed Customs Broker who values accuracy, compliance and customer service, we would like to hear from you.

To be considered, candidates must have the right to work and live in Australia.

📌 Customs Broker (Melbourne)
🏢 Rhenus Logistics Asia Pacific
📍 Melbourne