Administative Support (Grade 2), Service Operations Centre

Employment Type-Permanent Part Time; Permanent Full Time

Job Category -Administration - Customer Service

- Build your career with Victoria’s largest regional health service
- Join a supportive, high-performing team making a real community impact
- Permanent part time and full time opportunities available I 5 weeks leave (pro-rata) | salary packaging

About the role

Join the Service Operations Centre team and play a key role in ensuring the smooth and efficient delivery of day-to-day administrative functions across the service. Working closely with the Service Operations Centre Workforce and Operations Managers, you will develop a strong understanding of the Centre’s services, support operational requirements, maintain and manage relevant systems, and engage with key stakeholders to ensure administrative processes meet the needs of the organisation.

Key responsibilities

Coordinate the day-to-day administrative functions of the Service Operations Centre, including Language Services, Accommodation Services and Workforce Management, ensuring efficient service delivery and professional, consumer-focused customer service

Maintain accurate databases, rosters, staff records and accommodation documentation; manage bookings, invoicing and payroll-related queries, and prepare reports to support operational and workforce requirements

Liaise with internal and external stakeholders, support the orientation of new staff, maintain confidentiality and compliance with Barwon Health policies, and ensure accurate documentation,



incident follow-up and continuous improvement of administrative processes

What we’re looking for

Demonstrated computer literacy, including proficiency in Microsoft Office applications and the ability to learn and use specialist administrative systems

Excellent verbal and written communication skills, with the ability to communicate professionally and effectively with a range of internal and external stakeholders

Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with a range of stakeholders

Excellent working conditions and a strong sense of job satisfaction

A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program

Attractive salary packaging benefits

Living expenses capped at $9,010

Meals and entertainment capped at $2,650

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples,people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Additional information

All appointments are subject to:

- Satisfactory Police Record Check
- Immunisation Status Clearance
- Working with Children Check (if applicable)

Contact person: Libby Bentley

Email: *************@barwonhealth.org.au

Phone: 2***

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📌 Administative Support (Grade 2), Service Operations Centre (Geelong)
🏢 Barwon Health
📍 Geelong