Customer Service Team Lead: Metrics-Driven & Engaging (Melbourne)

Customer Service Team Lead: Metrics-Driven & Engaging (Melbourne)

27 Oct
|
Recognized
|
Melbourne

27 Oct

Recognized

Melbourne

Private Advertiser is seeking an experienced Customer Service Supervisor or Team Leader to manage a large call centre team in a fast-paced environment. The role involves shift work, with start times as early as 6am, and a focus on motivation, performance and delivering quick, qualified customer service.

You will drive daily metrics, lead root cause analysis and work with regional and national leaders, operations, logistics and commercial teams to align service standards.

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📌 Customer Service Team Lead: Metrics-Driven & Engaging (Melbourne)
🏢 Recognized
📍 Melbourne

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