Job Description

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Careers driven by you.

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Join AMA Collision Mackley St, part of AMA Group—Australia’s largest collision repair network. Enjoy the stability of a national organisation with the support of a close-knit local team.

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We have an exciting opportunity for an Administration Manager to lead the day-to-day office operations of our busy collision repair facility.

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Reporting to the Collision Centre Manager, you will lead site administration and help deliver an efficient, secure and positive experience for customers, insurers and the wider team.

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No previous collision repair experience is required—full training will be provided.

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Permanent, Monday to Friday. APPLY TODAY!

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About the role

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In this varied position, you will coordinate the administration team and provide hands-on support across customer service, workflow, finance and site operations.

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Key responsibilities:

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- Coordinate administrative workloads and support the Collision Centre Manager.
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- Deliver exceptional service to customers, insurers and work providers throughout the repair journey.
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- Maintain accurate job records, bookings, progress updates, authorities and completion information.
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- Support production planning, reporting and daily team meetings.
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- Assist with invoicing, accounts, reconciliations, debt follow-up and end-of-month reporting.
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- Support payroll inputs,



leave administration and timekeeping.
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- Assist with parts, sublets, consumables and supplier administration as required.
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- Maintain site safety systems, monthly checks and general office administration.
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What We're Looking For:

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- Experience in administration, office coordination or team support.
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- Strong organisation and attention to detail, with the ability to manage competing priorities.
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- Confident communication and a professional, customer-focused approach.
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- Comfort using computer systems and maintaining accurate records.
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- A proactive, collaborative attitude and commitment to workplace safety.
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- Experience with payroll, invoicing, accounts or automotive administration will be highly regarded but is not essential.
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Why join us?

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- Be part of Australia’s largest collision repair network.
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- Join a supportive local team backed by a stable national organisation.
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- Receive full training—collision repair experience is not required.
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- Take on a varied role with genuine responsibility and opportunities to grow.
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Apply now

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If you are an organised, people-focused administrator ready to take the next step in your career, we would love to hear from you. Apply today to join AMA Collision Mackley St.

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📌 Administration Manager (Townsville)
🏢 Ama Group
📍 Townsville