JOB DESCRIPTION

JOB TITLE: HealthCare Assistant REPORTS TO: Practice Manager Job Summary: The purpose of the role is to: Assist the Practice Nursing Team in providing investigations and support within the appropriate level of competence. To ensure compliance with all practice protocols and procedures.

Duties and Responsibilities

- Clinical Wound Care Vaccinations ECG recording Blood pressure recording and lifestyle documentation and advice BP and ECG domiciliary visits, as required FENO Testing Diabetic foot screening Glucose machine teaching use of Appointments for demonstration and loaning of BP home monitor Urinalysis Weight management Assist with minor operations/IUD as required New patient checks following health template Dementia care plans Collect and package laboratory specimens
- Clerical To organise flu home visits To organise flu lists To undertake clerical duties as required by the nursing team To utilise the computer to operate the appointment system and to record relevant patient information
- Administration Action computerised practice notes Keep accurate and up to date records To work within the practices guidelines, policies and procedures To be aware of the health and safety of others in the working environment. To comply at all times with the practices health and safety policies and procedures/infection control procedures
- General To ensure confidentiality on all matters relating to patients and information obtained during the course of employment To identify training needs of self and participate in relevant education/training programmes To attend meetings as required To undertake such duties as may be required from time to time as are consistent with the responsibilities of the grade and the individuals level of competence Involved in teaching activities within the practice

Confidentiality

In the course of seeking treatment, patients entrust us with,



or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and secure way and free from hazards
- Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:



Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.

Communication:

- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.

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📌 Healthcare Assistant (Newcastle)
🏢 NHS Jobs
📍 Newcastle