Plan and Support Services is seeking a Customer Care (Contact Centre) team member to help people with disability navigate NDIS plans across Australia. The role involves assisting participants, nominees and providers via phone, email and live chat, with a focus on explicit guidance and timely resolution.
You’ll work on a rotating roster across Melbourne/Sydney areas with hybrid arrangements (2 days in the office, 3 days from home) after an initial training period.
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📌 NDIS Support & Customer Care Specialist (Hybrid) (Sydney)
🏢 Mcmillan Shakespeare
📍 Sydney
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