Balance Room Operator

An opportunity is available to join ABC Refinery as a Balance Room Operator, playing an important role in the accurate movement, tracking and reconciliation of precious metals throughout the refinery.
Working closely with internal teams, you’ll help ensure physical inventory and ERP records remain accurate while supporting the receipting, refining, transfer and dispatch processes. This is a hands-on role suited to someone who enjoys working in a quick-paced operational environment where accuracy, organisation and attention to detail are critical.

About the Role
Reporting to the Stock Supervisor, your responsibilities will include:

- Accurately recording precious metal movements throughout receipting, refining, transfer and dispatch processes
- Maintaining accurate and timely inventory information within the ERP system
- Completing daily stock reconciliations and investigating discrepancies
- Preparing and coordinating cycle counts and stocktakes
- Assisting with documentation, administration and records management
- Working closely with internal departments to maintain efficient workflows
- Identifying and addressing variances between physical stock and system records
- Maintaining a clean, organised and safe working environment
- Undertaking regular manual handling and lifting duties

About You
We’re looking for someone who is reliable,



methodical and takes pride in getting the details right.
You will ideally bring:

- Strong attention to detail and a methodical approach to problem solving
- Confidence working with numbers, records and inventory
- Good computer literacy, including Microsoft Excel
- ERP system experience, with Microsoft Dynamics AX 365 or a similar system highly regarded
- The ability to work effectively under pressure and meet deadlines
- A proactive approach to identifying and escalating issues
- Strong communication skills and the ability to work collaboratively across teams
- A commitment to workplace health and safety
- The ability to undertake manual handling and lift up to 25 kg
- Flexibility to work additional hours when required to support production and cyclical stocktake demands

About Pallion
Pallion is Australasia’s largest precious metal services group and one of Australia’s leading private groups of companies. Operating across Australia, Hong Kong and mainland China, Pallion designs, manufactures and distributes precious metal products and provides services across bullion, refining and minting, casting and jewellery, fabricated metals, findings and vaulting.

If you’re highly organised, comfortable working in a hands-on operational environment and looking for an opportunity within the precious metals industry, we’d love to hear from you.

📌 Balance Room Operator (Marrickville)
🏢 Pallion
📍 Marrickville