About the role

Reporting to the Depot Manager, you will provide administrative and operational support across transport, warehousing and distribution activities. This role is ideal for someone who enjoys working in a fast-paced logistics environment, thrives on organisation and problem-solving, and takes pride in delivering outstanding customer service. Working closely with the Depot Manager and administration team, you will play a key role in ensuring freight moves efficiently, customers remain informed, and operational processes run smoothly.

Key responsibilities

- Prepare freight manifests, dispatch paperwork, delivery documentation and driver run sheets
- Liaise with customers, drivers, carriers and warehouse teams to manage deliveries and resolve operational issues
- Manage order processing, delivery bookings and customer enquiries
- Maintain accurate records and data within transport management systems
- Assist with pallet control, invoice reconciliation and transport administration activities

About you

- Previous experience in a transport, logistics, warehousing, freight forwarding or supply chain administration role
- Sound understanding of transport operations, freight movements, delivery scheduling and customer service requirements within a fast-paced logistics environment
- Experience coordinating deliveries, transport bookings, freight documentation, manifests,



driver paperwork and customer communications
- Strong administrative skills with the ability to accurately process large volumes of data, documentation and operational information
- High attention to detail and a commitment to maintaining accuracy across transport management systems, customer records and reporting
- Well-developed organisational and time management skills, with the ability to effectively manage competing priorities and meet critical operational deadlines
- Strong communication and relationship-building skills, with the ability to confidently engage with customers, drivers, subcontractors, warehouse personnel and internal stakeholders
- Intermediate to advanced computer skills, including Microsoft Office applications, particularly Excel, Outlook and Word
- Experience using transport management systems (TMS), logistics software or freight management platforms

About us

At Gibson Austwide, we understand that successful transport operations are built by dedicated people. We value reliability, teamwork and accountability, and we recognise the contribution our employees make every day. In return, you'll join a business where your contribution is recognised and provides the chance to build a rewarding long-term career in the transport and logistics industry.

📌 Logistics & Administration Officer (Prestons)
🏢 Gibson Austwide
📍 Prestons