27 Oct
|
Evolve Physio Group
|
Melbourne
27 Oct
Evolve Physio Group
Melbourne
Evolve Physio Group | St Kilda Road, Melbourne
Permanent Part-Time | 25–30 hours per week | $33–$38 per hour + super
About Evolve Physio Group
Evolve Physio Group is looking for an experienced and motivated receptionist to take on a senior administrative role within our modern, multidisciplinary allied health clinic.
Located in Melbourne's beautiful, tree-lined St Kilda Road precinct, our clinic is close to public transport and surrounded by some of Melbourne's premier parklands.
Our patients are predominantly active and motivated people who are a pleasure to work with, and we pride ourselves on providing exceptional care in a friendly, professional environment.
About the role
We are looking for a friendly, organised and proactive individual with experience in medical or allied health administration who is ready to take on greater responsibility.
This is more than a traditional reception position. Alongside managing the front desk and patient communications, you will play an important role in coordinating the clinic's day-to-day administration, managing accounts and supporting our marketing activities.
The position is a permanent part-time role, approximately 25–30 hours per week, with some flexibility in working arrangements for the right candidate.
The role will include:
- Front desk and patient administration: Greeting patients, answering enquiries, managing practitioners' appointment diaries, processing payments and maintaining patient records.
- Clinic administration: Managing routine administrative tasks, processing payment remittances, reconciling accounts and following up outstanding payments.
- Reception coordination: Coordinating casual reception coverage according to clinic requirements and appointment demand.
- Patient communications: Managing correspondence and maintaining qualified communication with patients, practitioners and external providers.
- Marketing support:
Working collaboratively with the clinic director on online and offline marketing initiatives, including social media, newsletters, website content and promotional activities.
- General clinic operations: Using initiative to resolve routine administrative issues and ensure the smooth day-to-day running of the clinic.
About you
Ideally, you will possess:
- Previous experience in medical or allied health reception and administration.
- Exceptional customer service and communication skills.
- Excellent time management, organisation and task prioritisation.
- A friendly, professional and approachable manner.
- Strong computer skills and experience using medical or allied health practice management software.
- A proactive and self-motivated approach, with the confidence to work independently.
- A willingness to take ownership of tasks and contribute to improving clinic processes.
- A cooperative attitude and a desire to be part of a close-knit team.
Experience with allied health practice management software, Canva, social media or email marketing platforms would be advantageous but is not essential.
What we offer
- A permanent part-time position with consistent hours (25–30 hours per week), with room to grow this to full time if you desire.
- Competitive remuneration of $33–$38 per hour plus superannuation, depending on experience.
- Flexibility in working arrangements for the right candidate.
- A friendly, supportive and professional multidisciplinary team.
- A diverse role with genuine responsibility and autonomy.
- The opportunity to contribute to the ongoing development of an established allied health clinic.
If you are an experienced medical or allied health receptionist looking for a role with greater responsibility, variety and the opportunity to become an important part of a close-knit team, we would love to hear from you.
Please submit your CV and a brief cover letter outlining your relevant experience and suitability for the role.
📌 Senior Receptionist Allied Health Clinic (Melbourne)
🏢 Evolve Physio Group
📍 Melbourne