About the RoleAs the Assistant Manager at Platypus Shoes Chatswood, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.Key Responsibilities- Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards- Motivate and inspire the team to deliver outstanding results in sales and customer experience- Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth- Manage rosters and wage spend in line with company targets and operational efficiency- Coach and mentor team members, driving high morale, ongoing training, and succession planning- Oversee stock levels, store presentation, shrinkage control,



and operational excellence- Ensure compliance with all OH&S; policies and relevant state and national legislationSkills and Experience- Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail workplace- Proven ability to lead a team and deliver strong results in sales and KPIs- A proactive, hands-on leader with a 'Make it Happen' mindset- Strong communication skills and a passion for coaching others- Operational know-how across stock management and visual merchandising- A genuine enthusiasm for customer experience and working with premium productBenefits- Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off- Career Growth: Extensive training and development programs to support your growth- Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.- Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.- Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.#J-18808-Ljbffr

📌 Platypus Assistant Store Manager - Chatswood (Willoughby)
🏢 Platypus
📍 Willoughby