Job Description N n About Usn Norco is Australia’s oldest and largest dairy co-operative, with more than 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. N Norco AgriSolutions has been serving customers since 1948 with 26 stores across NSW and QLD, two stockfeed mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient and trusted business solutions that help add value to their businesses. N About the Role N We are seeking a motivated and hands-on individual with strong customer service, operational and leadership capabilities to join our Coffs Harbour team as Assistant Store Manager. N This is a key leadershiprole within the store. Working closely with the Store Manager, you will help drive store performance, develop team capability and deliver an exceptional customer experience. N You will lead by example, support day-to-day operations and provide strong leadership to ensure the store continues to operate successfully in a fast-paced retail environment. N As a trusted part of thelocal community, our Coffs Harbour store plays an important role supporting a diverse range of customers across the region. You'll be joining a supportive team environment where you can make a genuine contribution to both the store's success and the local community. N This role is ideal for someone looking to take the next step in their career, further develop their leadership skills and build a long-term future with Norco. N In this Role, You Will: N n Lead by example to deliver exceptional customer service and support customers with practical solutions. N Support the Store Manager in driving store performance and achieving operational objectives. N Provide day-to-day leadership, coaching and support to team members. N Foster a positive,



safeand collaborative team culture. N Support inventory management activities including stock receipting, replenishment and stocktakes. N Maintain high standardsof merchandising, store presentation and customer experience. N Support the effective day-to-day operation of the store, ensuring stock availability, operational efficiency and strong customer outcomes. N Build strong relationships with customers and support Norco's connection to the local community. N Champion safe work practices and ensure compliance with company policies and procedures. N n To Be Successful, You Will Demonstrate: N n Leadership experience in a retail, agricultural or customer-facing environment. N Ability to motivate, coach and develop team members. N Strong operational and organisational skills, with the ability to manage competing priorities. N Strong communication and relationship-building skills. N A customer-focused approach and sound commercial awareness. N Experience with inventory management, stock control and cash handling processes. N Strong commitment to workplace safety. N Good computer skills, including Microsoft Office and POS systems. N Current and valid driver's licence (essential). N Forklift licence (or willingness to obtain). N Relevant qualification in business, retail, agriculture or a related field (desirable but not essential). N Interest in agriculture, rural products or regional communities would be highly regarded. N Positive attitude, strong work ethic and hands-on approach.



N n Why join us? N n Grow your leadership skills and play a key role in the success of the Coffs Harbour store. N Enjoy a diverse role with a mix of leadership, customer service and operational responsibilities. N Be part of a supportiveand collaborative team environment. N Build meaningful relationships with customers and the local community. N Join something different: Be part of a 100% Australian farmer-owned co-operative that has proudly supported farmers, regional communities and Australian agriculture for more than 130 years. N Grow with us: We invest in our people through ongoing learning, career development and supportive leadership. N Enjoy competitive remuneration and great perks including: Staff discounts, Fitness Passport, EAP support, paid parental leave, leadership development opportunities, employee recognition and reward programs, novated leasing and purchased leave. N n Next Steps: N If your values align with ours of Connection, Agility, Diversity and Authenticity, and you're ready to take the next step in your career, we'd love to hear from you. N Drop in, meet the team, have a look around the store and learn more about the opportunity. N To apply, please submit your resume and a cover letter outlining your suitability for the role and addressing the key selection criteria. N Apply now and join our team as Assistant Store Manager at Coffs Harbour. N Get your application in quickly, as we reserve the right to connect with and appoint our successful candidate as soon as we find the right fit. N As part of our pre-employment screening process, the successful candidate will be required to undergo a police check and a pre-employment medical, including a drug and alcohol test. N At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all. N

📌 Assistant Store Manager (Coffs Harbour)
🏢 Norco Co-Operative
📍 Coffs Harbour