Blackhawk Network is seeking an APAC Customer Experience & Support Lead to manage day-to-day customer service operations and drive initiatives across APAC and globally. You will partner with BHN teams, vendors and stakeholders to ensure consistent, high-quality service along multiple channels.
The role emphasizes ownership, continuous improvement, and balancing customer, partner satisfaction and costs, with occasional international travel to meet objectives.
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📌 APAC Customer Experience Lead — Support & CX Excellence (Melbourne)
🏢 Blackhawk Network
📍 Melbourne
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