27 Oct
|
nib health funds
|
Melbourne
27 Oct
nib health funds
Melbourne
Nib Health Funds Limited is seeking a Customer Engagement Consultant to support nib Thrive customers, including NDIS participants and their representatives, across phone, email and digital channels in a hybrid Melbourne-based position.
You will guide onboarding, explain funding rules and plan utilisation, and deliver empathetic, explicit advice while resolving complex enquiries with ownership and a focus on first-contact resolution.
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📌 Hybrid NDIS Customer Experience Consultant (Melbourne)
🏢 nib health funds
📍 Melbourne