Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What Youll Do:

- Manage client communications, travel documentation, and booking records
- Coordinate schedules, appointments, and follow-ups related to travel arrangements
- Support administrative workflows and ensure all deadlines and details are met
- Maintain accurate client records and track important booking information
- Provide professional, responsive support to clients and team members throughout the travel process
- Assist with process improvements and updates to internal travel systems

What Were Looking For:

- Solid organizational and communication skills, written and verbal
- Experience in administrative support, customer service, or coordination preferred, not required
- Comfortable working independently in a fully remote environment
- Detail-oriented, dependable, and tech-comfortable
- Able to learn and navigate digital tools, booking platforms, and internal workflows
- Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

- 100% remote flexibility
- Structured onboarding and ongoing training
- Clear processes and tools for success
- Opportunities for long-term growth within a supportive team

Technical Requirements

- Laptop or desktop computer.
- Reliable broadband internet connection.
- Smartphone for communication and updates.

What We Offer

- Fully remote work structure
- Flexible scheduling framework




- Structured training and ongoing support
- Collaborative team environment
- Access to industry-related travel benefits

ShiftCare’s innovative software is a market leader & guiding Australian & North American disability support providers, in-home aged carers and allied health professionals streamline the way they work by creating efficiencies in rostering, client management and billing, enabling businesses to grow.

About The Team You’ll Be Joining

The ShiftCare Engineering team is on a mission to make ShiftCare accessible to more businesses across Australia and North America, but this is just the beginning of our journey. As we continue to grow at a rapid rate, we are having a fun time scaling our systems and processes appropriately.

You will help us ensuring our main feature development team delivers software designed, built and maintained to the highest standards to enable our growth.

We treat software development as a craft and are passionate about reliability, our customers, and doing more with less.

Reporting to ShiftCare’s CTO, you’ll manage remotely the engineers in the main feature development team and the ones to be hired, and be responsible for the team’s health and outcomes.

You’ll partner with the Product Managers and other leaders across ShiftCare Engineering to craft our roadmap, processes, and goals.

What You’ll Do In The Role

- Lead the main engineering team to develop scalable, reliable, and maintainable systems.
- Promote good engineering practices within the team and beyond.
- Identify and implement improvements to our products and processes to support our growth.
- Work on the team’s health on its path to becoming a high-performing team
- Coordinate the delivery of features from the roadmap through each stage of the development cycle.
- Lead by example in terms of excellence, attention to detail, evaluating priorities and risks, designing scalable solutions, etc.

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