27 Oct
|
Cornerstone Hr
|
Victoria
27 Oct
Cornerstone Hr
Victoria
As a Remote Travel Career Starter, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.
At Destiny&Co;, we prioritize exceptional service and carefully managed travel experiences.
Key Responsibilities
- Assist clients with questions and travel updates.
- Provide destination insights and requirements.
- Confirm itineraries and travel details.
- Offer proactive communication and support.
In this role, you will assist clients with coordination, updates, and general support,
helping ensure a smooth and positive experience—especially for those preparing for upcoming trips and experiences.
Key Responsibilities
- Provide support via email, chat, and phone.
- Assist with updates, changes and general client inquiries.
- Share helpful information related to upcoming plans and arrangements.
- Follow up with clients prior to departure to ensure they feel prepared.
- Resolve concerns while maintaining a positive experience.
- Keep accurate records of client interactions.
Ideal Candidate
- Solid communication and people skills.
- Customer service experience is a plus.
- Organized and dependable.
- Comfortable working remotely and managing tasks independently.
- Interest in travel, hospitality, or client experience preferred.
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