We are looking for a motivated and detail-oriented Desktop Quality Coordinator to support our Quality team. This is an excellent opportunity for someone early in their career who enjoys working with data, problem solving and learning how quality standards are applied in a real-world operational environment.
About the Role
Desktop Quality Coordinator
Start your career in Quality and Telecommunications
Join Service Stream's Telecommunications team and build valuable skills in quality, compliance and operational excellence within a national organisation.
What you'll be doing
In this role, you'll learn how quality processes support the successful delivery of telecommunications projects and services. Your responsibilities will include:
- Reviewing completed work and documentation to ensure quality requirements have been met
- Conducting desktop-based quality checks and audits using established processes and guidelines
- Identifying trends, inconsistencies or areas for improvement and escalating findings where required
- Assisting with the preparation of quality reports and audit outcomes
- Maintaining accurate records and quality documentation
- Working with internal teams to support quality improvements and resolve issues
- Using Microsoft Excel and other systems to analyse information and track performance
About you
We're looking for someone who is eager to learn, has a strong eye for detail and enjoys working with information and processes.
You may be a recent graduate,
an administrator looking to take the next step in your career, or someone with experience in customer service, coordination, compliance or data-focused roles.
Previous experience that could be valuable
While not essential, experience in any of the following areas would be beneficial:
- Administration or coordination roles
- Data entry, reporting or document management
- Quality, compliance or audit support activities
- Customer service or stakeholder-facing positions
- Construction, utilities, telecommunications or service delivery environments
Why join Service Stream?
At Service Stream, we're One Team. We believe in investing in our people and providing opportunities to learn, grow and build rewarding careers.
Our values guide everything we do:
- Safety – We care about the safety of our people, customers and communities
- Delivery – We are reliable and deliver on our commitments
- People – We are inclusive, respectful and support each other
- Accountability – We take ownership of the results we deliver
Build your future with us
This is an exciting opportunity to gain hands-on experience in quality and telecommunications while working in a supportive team environment. Whether you're looking to begin your career in quality, compliance or operations, this role offers a robust foundation for future growth and development.
We are an Equal Opportunity Employer and promote equality and diversity. Indigenous Australians and candidates from minority groups are encouraged to apply.